Customer Service Representative
Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition.
There are two types of in-store positions available : Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care.
Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average.
CSR responsibilities :
- Taking orders over phone and in person
- Greeting customers within 10 seconds
- Building relationships with customers
- Up selling
- Cash handling
- Keeping the customer area clean
- Assisting Pizza Makers with toppings and dough.
If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time there's something for everyone in-store.
Domino's in-store staff enjoy :
Greater varietySmaller teams, make friends easierFlexible hoursFast career progressionTraining opportunities & rewardsMinimum requirements and expectations :
An EXCEPTIONAL and POSITIVE attitudeYou must be 16 years of age or olderAbility to add, subtract, multiply, and divide accurately and quickly (may use calculator)Must be able to make correct monetary changeVerbal, writing, and telephone skills to take and process ordersMotor coordination between eyes and hands / fingers to rapidly and accurately make precise movements with speedAbility to enter orders using a computer keyboard or touch screenAbility to comprehend and give correct written instructionsAbility to communicate verbally with customers and co-Team Members to process orders both over the phone and in personTalking and hearing on telephoneNear and mid-range vision for most in-store tasksDepth perceptionAbility to differentiate between hot and cold surfacesThe ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.Ability to stand for long periods of time : Most tasks are performed from a standing position.Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.