Product Manager

Product Manager

Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time : family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious : to train and employ family caregivers so they can get paid for the care they already provide at home. Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide. We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We're supported by top, mission-driven VCs to empower families throughout the country.

The Role

We're looking for a mission-driven and visionary Product Manager to join our team. You'll report to the Head of Product. In this role, you'll lead some of our most impactful initiativescrafting seamless user experiences and driving meaningful outcomes for the most vulnerable families in our care. Your work will shape the future of how care is delivered and how our teams operate as we scale.

This is an in-person hybrid position based in San Francisco, CA, with the expectation to be in office 4 days a week.

Key Responsibilities :

• Own the product development process. From concept to launch, you'll build product features through their entire lifecycle and release solutions that transform patient care. You'll blend user needs, analytics, and company goals to define and execute a product strategy that has lasting impactleveraging AI where it enhances personalization, efficiency, or decision-making.
• Reinvent new product standards. You'll analyze gaps in our existing operations to iterate on our features or uncover new opportunities for product improvements that will help Abby scale to serve more families. You'll use AI and automation where helpful to support faster learning and smarter iteration.
• Champion the voice of the user. You'll drive user research studies to understand the needs and experiences of our families, combining qualitative insights with AI-powered tools to design meaningful, user-centered care experiences.
• Influence across teams. You'll work closely with engineering, expansion, clinical, and operations teams to ensure our product roadmap aligns with company objectives, and act as a liaison to support seamless product adoption.

Requirements :

Our Values

Benefits