Job Description
Job Description
Salary : $14 to $18
When patients come into our office, they'll be greeted by one of their first impressions : you! You're responsible for greeting and signing in patients, scheduling, verifying insurance and confirming appointments and providing excellent customer service in person and on the phone.
As a Front Office / Receptionist with McCart Family dental your responsibilities will be :
- Customer Service; acknowledge, smile and greet patients upon arrival / dismissal
- Respond to patient questions and or concerns according to company Policies
- Answering Telephones
- Scheduling Appointments
- Confirming Appointments
- Follow up on no shows / cancellation of appointments
- Cash Handling
- Handles registration by entering patient demographic, verifies patient insurance and collects copays
- Data entry to ensure accurate patient billing
- Scanning patient information
- Clear understanding of insurance plans to ensure proper appointment scheduling
- Operate standard office equipment such as calculators, computers, copiers, scanners and facsimile equipment
- Ability to work in a fast-pace environment
- Adhere to company dress and appearance requirements
- Positive contribution to a valued team approach
- Perform other projects / tasks, as assigned
KNOWLEDGE / SKILLS EXPERIENCE / EDUCATION REQUIREMENTS
Customer Service experience requiredMulti-line phone use neededMedical / Dental office experience helpfulWe offer a competitive benefits package, which includes :
Competitive base salaryPotential Bonus StructureMedical InsuranceVision InsuranceIn-House Employee Dental PlanPaid Time Off + Major HolidaysCompany training & professional developmentCareer Advancement from within401KKey Competencies :
Excellent communication skills both verbal & writtenProblem-solvingHigh energy levelExcellent customer serviceDental Software skillsMulti-tasking skills