Engineering Manager - Direct Marketing Technology Team

Job Description

Job Description

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub is hiring an Engineering Manager to lead a high-impact team responsible for building the data systems that power personalized marketing and retention experiences for millions of fans. This is a technical leadership role focused on driving business and customer outcomes through operational rigor, data-informed decisions, and strong people management. You'll be expected to deliver high-quality results, build a high-performing team, and raise the bar across engineering, execution, and impact.

Location : Hybrid (3 days in office / 2 days remote) – New York, NY or Santa Monica, CA

About the Team :

The Direct Marketing Technology team builds the intelligence and systems behind StubHub's lifecycle marketing engine, encompassing email, push, and app notifications. We focus on making every fan interaction relevant, timely, and effective in driving repeat engagement. Our work sits at the intersection of data science, personalization, marketing technology, and software engineering. The challenge : retain attention in a noisy digital world by creating messaging that resonates emotionally and delivers value, not just promotion. Our solutions rely on real-time targeting, campaign decision-making, and experimentation at scale.

Why This Role Matters :

You'll work on critical systems that fuel StubHub's growth engine. This is a high-visibility role with executive support, cross-functional collaboration, and opportunities to influence architecture, mentor engineers, and shape how we drive customer lifetime value. If you like solving hard technical problems with measurable impact and enjoy blending product, data, and engineering, this is the team for you.

What You'll Do :

• Drive measurable impact : Identify high-leverage problems, set clear goals, and deliver solutions that produce quantifiable business and customer value.
• Lead through execution : Own team delivery with precision—ensure commitments are met, blockers are resolved quickly, and progress is visible and tracked.
• Raise the bar on talent density : Hire exceptional engineers, actively coach performance, and make principled decisions to retain only those operating at a high level.
• Promote data-driven decisions : Use data and metrics to guide priorities, evaluate solutions, and continuously improve how your team operates.
• Own technical quality : Champion system design, code quality, reliability, and long-term maintainability across your domain.
• Foster team health : Build a psychologically safe, inclusive team culture grounded in feedback, autonomy, and shared accountability.
• Partner across the business : Collaborate with Product, Design, and Data to align on priorities, coordinate dependencies, and deliver business-critical initiatives.

What Success Looks Like :

What We're Looking For :

What We Offer :

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range

$300,000—$400,000 USD

About Us

StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world from sports to music, comedy to dance, festivals to theater StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

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We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.