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IT Support Tech I
IT Support Tech ICentral Wire Industries • Michigan City, IN, US
IT Support Tech I

IT Support Tech I

Central Wire Industries • Michigan City, IN, US
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Overview

SANLO INC., 400 Indiana Highway 212, Michigan City, Indiana, United States of America

Job Description

Posted Thursday, October 9, 2025 at 5 : 00 AM

Take the next step withan exciting and growingcompany!

With 13 locations in three countries, 800+ employees, and over 60 years of excellence, the Central Wire (CWI) Group of Companies is a world-class manufacturer. As the only fully integrated maker of wire, rope and assemblies, our solutions are found in aerospace, defense, med tech, and heavy industry applications around the globe— in large part because of the people behind our products.

Do you have a strong workethic? Take pride in a job well done? Areyou passionate about contributing to individual and team, company and customersuccesses? If you're interested injoining a dynamic work environment that offers opportunities to reach your fullpotential, we want to hear from you.

As a member of the Direct Customer Support / Helpdesk Team, the IT Support Technician provides assistance with the maintenance, functionality and efficiency of IT Systems across all Central Wire locations, including desktop computers, printers, scanners, application software and other peripherals. This role may also be required to assist with IT projects and strategic planning, as well as identifying, maintaining, tracking, and deploying various technologies. Travel to other CWI sites may be required from time to time. Other duties will be assigned as necessary.

Responsibilities

Preferred experience :

  • 1 - 3 years IT support / helpdesk experience (preferred)
  • Service and / or systems support experience a plus
  • Strong analytical troubleshooting skills
  • Organized and detail oriented
  • Strong customer service skills are a must
  • Understanding of Windows operating systems installation and configuration, Active Directory / Windows domains
  • Experience with Microsoft Office 365 Suite
  • Experience with PC hardware build and repair
  • Knowledge of TCP / IP networking protocols
  • Knowledge of cybersecurity fundamentals
  • Help desk : 1 year (Preferred)
  • Windows : 1 year (Preferred)

Job Type : Full-time

Benefits

  • 401(k) with company match
  • Employee assistance program
  • Flexible spending
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Schedule

  • 8-hour shift
  • Monday to Friday
  • Shift : 8-hour shift

    Work Location : In person, Company does not provide relocation assistance.

    Central Wire Group of Companies is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate

    based on race, religion, color, national origin, sex, sexual orientation, age,

    veteran status, disability status, or any other applicable characteristics

    protected by law.

    Central Wire Group of Companies is a Drug-free workplace and pre-employmentdrug tests and backgroundchecks are required.

    SANLO INC., 400 Indiana Highway 212, Michigan City, Indiana, United States of America

    J-18808-Ljbffr

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