Company Description Town & Country Veterinary Clinic provides high-quality medical care to companion animals in upstate New York. Our hospital is led by a team of experienced, devoted doctors who specialize in oncology, nutrition, and integrative medicine. Utilizing the latest technology and state-of-the-art equipment enables us to provide supportive, individualized service to each pet's unique needs. Our practice strives to remain innovative in offering the latest medical techniques. Town & Country Veterinary Clinic advocates for our clients to be fully informed and educated on all aspects of pet healthcare to enable them to make the best decisions for their long-term health. We partner with nearby clinics to give patients a wide selection of emergency referral services when in need of after-hours or critical care. Massena lies on the Canadian-New York border alongside the St. Lawrence River. Downstream from Montreal, this port city is one of the fastest-growing commercial centers in St. Lawrence County. A center of industrial progress, Massena attracts young professionals from southeastern Canada and upstate New York for its suburban offerings, economic opportunity, and picturesque scenery. Local parks function as hiking trails during the summer months and transition into snowshoeing and skiing opportunities in the winter. The St. Lawrence River is a summer hotspot where locals enjoy boating, fishing, and relaxing on beaches. Once you visit our charming town, you'll want to stay and enjoy this suburban haven in upstate New York! To learn more about us, click here! Job Description Job duties include, but are not limited to : Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for : Experienced Receptionist with a minimum of 1-year veterinary experience preferred Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information This position will support both our Potsdam and Massena locations, with shifts split between the two as needed. Pay Range : Starting at $17 / hr We offer our staff : Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed / registered / certified roles) Tuition Assistance Program Access to a CVA / CVT / CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
Veterinary Receptionist • Massena, New York, United States