Operations Manager

Operations Manager

The Operations Manager will select, supervise and train employees in their respective positions to ensure safe, professional and efficient service in branch with over 30 million in revenue. This individual will provide leadership which results in positive employee / employer relations and a professional corporate image.

Key Responsibilities :

• Personnel
• Ensure fair treatment of all personnel.
• Establish and maintain high appearance standards throughout all operations.
• Practice progressive discipline with all employee performance issues.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Conduct an annual review on each employee's job performance evaluation and approve any changes to an employee's compensation.
• Adhere to all wage and hour guidelines.
• Operations
• Establish priorities to meet customer service commitments.
• Direct collection and disposal services to best utilize personnel and equipment.
• Establish and review productivity standards at each phase of the operation.
• Protect and preserve all assets.
• Ensure all drivers are DOT compliant.
• Be familiar with and ensure compliance with all DOT regulations.
• Enter appropriate product line data into Tower on a daily basis as needed.
• Assist in the completion of scheduled route audits.
• Financial
• Assist in development and execution of an operation profit plan that includes :
• Revenue retention & growth
• Cost of operations
• Growth objectives
• Productivity standards
• Capital Requirements :
• Personnel needed
• Ensure Branch profit margins are met
• Safety
• Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees.
• Investigate accidents and prepare necessary paperwork.
• Ensure route observations are completed on a routine basis.
• Schedule, plan, and conduct safety meetings (monthly).

Additional Responsibilities

Requirements :

Knowledge, Skills and Abilities :

Physical / Mental Demands :

Working Conditions :