Customer quality Engineer

We are looking for "Customer quality Engineer" based in San Jose, CA Key Responsibilities : This person will be responsible for managing the investigation process of customer returns, identifying possible causes, and implementing corrective actions.

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

To accomplish this, they will use the 8D methodology.

They will manage the core team, including ATE, CFT, failure analysts, and external OSAT, by assigning actions and monitoring their execution.

Additionally, they will prepare and publish the 8D report.

Qualifications : Knowledge of high-capacity switching devices for Ethernet applications and SerDes converters is preferred.

A BS degree in a relevant discipline (Electronics, Software, or Hardware) is preferred.

Background in semiconductor manufacturing.

Excellent skills in ATE test log validation.

Broad understanding of manufacturing processes.

Experience in product and test engineering, with a solid understanding of basic terminology.

Experience with failure analysis processes.

Previous experience as a Customer Quality Engineer is a plus.

Excellent communication and writing skills.

HCLTech is not the employer for this role.

This work is contracted through a third-party whose employees provides services to HCLTech and / or its clients.

Candidates interested in applying for this Contract opportunity must have a valid work authorization to work in the United States.

We do not accept agency resumes and are not responsible for any fees related to unsolicited resumes.

Candidates who are currently employed by a client of HCLTech may not be eligible for consideration, as decided on an individualized basis depending upon business considerations.

The expected pay range for this contract assignment is shown above with the Job details.

The exact pay rate will vary based on skills, experience, and location and will be determined by the third-party employer.

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and / or local law.

Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.