Joe V's Smart Shop Market Specialist
Joe V's Smart Shop is a division of H-E-B, the largest independent food retailer in Texas. Joe V's operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V's, the small store that offers BIG savings, creates possibilities for our customers and partners to live a more enriched life by providing the lowest prices and highest wages. Joe V's proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life's pleasures.
Responsibilities
As a Market Specialist, you'll ensure all market merchandising areas are well maintained and stocked by each morning. You'll provide excellent customer service by performing all job responsibilities with a sense of ownership and team approach.
We are looking for :
- Ability to work in a fast-paced, high volume environment
- Initiative and knowledge to complete all tasks
- Dependability; attention to detail
What is the work?
Stocking :Stocks and rotates items in market casesLoads, unloads, and moves heavy, bulky products to support in-stock conditionsBuilds, stocks, signs, maintains, and takes down store displays as directedChecks shipments for out-of-date and damaged product to ensure freshness and qualityReports all out of date and damaged product received issues to ManagerReports missing signs or tags to the Manager or Shelf Edge teamScrapes and trays products as neededWeighs prepackaged items as neededCustomer Service :Provides excellent customer service by answering customers' questions regarding products and assists them with selectionsMay communicate safe handling and cooking methods to customers as neededFood Safety / Sanitation :Organizes and cleans prep areas, freezers, coolers, wareroom, and sales floorCleans and sanitizes display cases; properly operates / maintains equipmentComplies with department / store operating procedures and federal / state regulationsWhat is your background?
Minimum age 18 (mandatory)Experience working in a fast-paced, high volume environmentExperience in customer serviceCompletion of required job skills and compliance-related trainingDo you have what it takes to be a fit as a Market Specialist?
Working knowledge of product rotation, department / store sanitation, shrink awarenessCommunication skillsCustomer service skillsAbility to manage multiple priorities and shift focus between tasks; attention to detailAbility to work a flexible scheduleInitiative; dependabilityFunction in a fast paced, retail environment, in detailed and precise tasksWork with customers, staying attentive to their needsConstantly reach at waist, graspFrequently stand, walk, push / pull with arms and make movements with ulnar deviationFrequently be exposed to cold (non-weather) conditionsOccasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, shoulder circumduction, twist, push / pull with arms, pinch, and use fine motor movementsOccasionally be exposed to wet (non-weather) conditions and loud noiseOccasionally be exposed to fumes or airborne particles, and toxic or caustic materialsSafely maneuver around moving mechanical partsDemonstrate the ability to lift 90 lbs, and manage in excess of 85 lbsWhile there may be exceptions, the measurements noted are generally defined as :
Constantly : 5.5+ hours per 8-hour dayFrequently : 2.5 - 5.5 hours per 8-hour dayOccasionally : 0 - 2.5 hours per 8-hour dayIt is partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another partner or a manager.