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Global Account Director
Global Account DirectorEF Education First Gruppe • Boston, MA, United States
Global Account Director

Global Account Director

EF Education First Gruppe • Boston, MA, United States
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Office location : Boston (hybrid, flexible)

The Opportunity

We’re looking for a strategic and consultative Global Account Director to join our Global Sales team in the U.S. This role is designed for a hands-on contributor who will own, grow, and expand a portfolio of U.S.-based enterprise accounts. You’ll partner with HR, L&D, and business leaders at some of the world’s largest organizations to connect English language training with broader talent and transformation priorities. This is a high-impact role at the center of a global, fast-growing EdTech company, focused on deepening client partnerships and driving measurable long-term value.

The Responsibilities

  • Own and grow a portfolio of enterprise clients, accountable for retention, renewal, and expansion revenue.
  • Build and nurture senior-level relationships across HR, L&D, Procurement, Operations, and business units; maintain trusted-advisor status with senior level champions and day-to-day program managers.
  • Identify and convert upsell opportunities, proactively surfacing needs and aligning EF solutions to client priorities.
  • Partner closely with CSMs and global colleagues to deliver seamless implementation and measurable outcomes.
  • Develop and execute strategic account plans that drive retention, expansion, and measurable business impact
  • Maintain disciplined pipeline and forecasting practices in Salesforce
  • Stay informed on industry trends,buyer priorities, and competitive dynamics

The Skills & Experience we look for

  • 4-7 years of experience in strategic account management or enterprise sales, with proven responsibility for retention and expansion.
  • Demonstrated success in growing complex, multi-stakeholder enterprise accounts and achieving revenue targets.
  • Skilled in consultative planning and value-based storytelling, capable of aligning EF’s solutions with client agendas.
  • Strong relationship builder with ability to navigate multiple layers of stakeholders.
  • Adept at account planning, forecasting, and risk management with disciplined, data-driven practices.
  • Background in learning technology, professional services, or working with HR / L&D buyers is a plus
  • To thrive at EF Corporate Learning, you will :

  • Be a high energy contributor with killer-instinct, strong ethics and proven ability to close complex, strategic deals
  • Bring entrepreneurial drive and resilience; thrive in autonomy and ambiguity
  • Build credibility through empathy, insight, and active listening with senior stakeholders
  • Be highly collaborative, partnering effectively across teams to deliver high-value outcomes
  • Be naturally curious and comfortable engaging clients on topics ranging from AI to HR strategy
  • Why you’ll love working here : Perks, Benefits, and more!

    This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing : it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

    In addition, you can expect :

  • Structured onboarding and development opportunities to grow and learn and guide your career in a performance-driven culture.
  • Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
  • 25% company match on your 401(k) contributions
  • Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
  • Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
  • Access to fertility care and family-building support
  • Wellness benefits including a yearly fitness reimbursement
  • Frequent social and learning events, including access to our employee-run resource groups
  • Robust Employee Assistance Program
  • Tenure-based sabbatical eligibility
  • EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
  • Discounts at local venues and businesses
  • Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home one day a week.
  • Access to our Global Experience Program and annual conferences to spend time in other offices and with teams around the world.
  • Who are we?

    EF Corporate Learning is the world’s leading provider of corporate language training, combining deep educational expertise with cutting-edge, AI-powered learning technology. We’re an EdTech company that cares as much about the Ed as the Tech. A career with us offers the scale and support of a global organization, and the pace, purpose, and energy of a fast-growing business. We look for thinkers and doers : creative, collaborative, and motivated people who are excited by education, language, and, in a world of AI, the art of the possible.

    Want to learn more about life at EF? Follow us on social.

    #J-18808-Ljbffr

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    Director Global Account • Boston, MA, United States

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