Technical Writer Job at Alliant Credit Union in Chicago

Join to apply for the Technical Writer role at Alliant Credit Union . In this role, you will support with documentation needs by assisting with content research, editing, formatting, and maintenance of materials that support internal systems, regulatory compliance, and business processes. Ensure documentation meets standards for clarity, readability, and quality across the organization. Guided by lead technical writers and leadership, help translate complex operational and regulatory concepts into clear, actionable policies and procedures written in a unified and practical style.

Responsibilities

Collaborate with technical writing team and Enterprise Risk Management (ERM) leaders to support the editing and lifecycle maintenance of credit union documentation such as policies and procedures via the SharePoint Document Review Workflows

Assist in editing, proofreading, and formatting documents to ensure clarity, consistency, and adherence to internal style guides

Support needed outreach with subject matter experts (SMEs) across the credit union lines of business, reporting back to other technical writers and ERM leaders for further action

Support ensuring documentation version control and key data attributes are appropriately logged in the internal system of record (i.e., GRC system)

Support translating business operations, technical material, and regulatory and compliance requirements into functional policies, standards, and procedures with appropriate specificity, plain language style, and uniform voice, with a focus on sound business practices

Education

Bachelor's Degree - Technical Writing, Creative Writing, Journalism or Related - Minimum

Years Of Experience

1 year - Technical writing, editing, process documentation or related - Minimum

Writing and editing skills, with the ability to convey complex technical information clearly and concisely

In Lieu Of Education

2 years - Technical writing, editing, process documentation or related

Compensation & Benefits

Typical hiring range : $67,100 - $94,750 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.

Additional Compensation : Annual performance bonus

Benefits : Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.

Additional Benefits

Work from home up to 3 days a week

Paid parental leave

Employee discount programs

Time off including paid personal and sick days

11 paid holidays

Education reimbursement

Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

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