Specialist, CSR / Clerical Support

Patient Account Specialist

Assist in the preparation and maintenance of patient accounts by verifying information, mailing claims, and updating account details.

Assist in generating patient invoices and billing statements for services rendered.

Ensure that all required billing documentation is completed and filed appropriately.

Respond to patient phone calls and emails related to account balances, billing inquiries, and payment options.

Provide general administrative support to the Accounts Receivables team as needed, including filing, faxing, and data entry.

Assist in generating standard reports on accounts receivable, payment collections, and aging accounts.

Previous experience in patient accounts, billing, or clerical support in a healthcare setting is preferred.

Strong organizational skills and attention to detail.

Excellent communication skills, both written and verbal.

Basic knowledge of medical billing codes and insurance processes (preferred).

Proficiency in Microsoft Office Suite and billing software.

Ability to handle sensitive and confidential information with discretion.