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Revenue Cycle Management Specialist I
Revenue Cycle Management Specialist ILegacy Community Health • Houston, TX, US
Revenue Cycle Management Specialist I

Revenue Cycle Management Specialist I

Legacy Community Health • Houston, TX, US
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Benefits Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Match Short-Term & Long-Term Disability $0 Copay for Legacy Provider visits $0 Copay for prescriptions filled at Legacy Pharmacies Travel Insurance & Pet Insurance Subsidized Gym Membership And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location :

  • Legacy Montrose Allen Parkway - 2929 Allen Pkwy., Suite 1300, Houston, TX 77019 Revenue Cycle Management Specialist I - Job Overview Schedule : 8AM-5PM Welcome to Legacy Community Health, where you can make a meaningful difference in the world of healthcare revenue management.
  • By joining our team, you're not just taking a job; you're becoming part of a family that values passion, collaboration, and personal growth.

Role Highlights :

  • Be at the forefront of transforming healthcare revenue management.

    • Dynamic Environment :

  • Immerse yourself in a tech-driven atmosphere.

    • Cutting-edge Tools :

  • Leverage innovative tools and data analytics.

    • Impact on Patient Experiences :

  • Enhance patient experiences through optimized revenue cycles.
  • At Legacy, we believe in the power of collaboration and teamwork.
  • You'll work closely with like-minded professionals who are dedicated to improving community healthcare.
  • Key Responsibilities Assess and verify the accuracy of demographic and policy information in patient accounts.
  • Digitally capture and process patients' identification and insurance documentation efficiently.
  • Respond proactively to patient account inquiries via digital platforms and phone communications.
  • Maintain comprehensive digital records of all communications and transactions within patient accounts.
  • Assist in patient collections and reconcile deposits using data-driven insights.
  • Conduct daily verifications of patient insurance eligibility and authorization requirements.
  • Determine insurance plan benefits for scheduled procedures, leveraging digital tools.
  • Obtain clinical histories digitally from referring physicians to facilitate authorization processes.
  • Adhere to digital documentation guidelines for eligibility, authorization, and benefits information.
  • Communicate non-covered benefits or exam coverage issues effectively with patients and physicians.
  • Guide Clinic Staff and Scheduling Staff on digital authorization and eligibility processes.
  • Stay informed of and communicate updates in payor authorization processes digitally.
  • Work independently and remotely while maintaining productivity and performance goals.
  • Participate in continuous education to stay ahead of industry changes and innovations.
  • Ensure patient information confidentiality in digital environments.
  • Collaborate with team leads to resolve RCM issues with an agile approach.
  • Engage in team meetings and special projects with both physical and virtual presence.
  • Perform other duties as part of an agile, responsive healthcare team.
  • Minimum Qualifications High School diploma or equivalent; 1-2 years of experience in medical revenue cycle management.
  • For Legacy internal candidates, 3 years of patient-facing experience required.
  • Proficient in insurance verification processes, with some training in ICD10 / CPT codes.
  • EPIC Certification preferred; experience with EPIC systems desirable.
  • Basic proficiency in Excel to support data analysis and digital workflows.
  • Strong ability to manage multiple deadlines and prioritize tasks in a fast-paced environment.
  • Commitment to continuous learning and adaptation in a rapidly evolving healthcare sector.
  • Reasonable accommodations made for individuals with disabilities to perform essential functions.
  • About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.
  • With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities.
  • By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.
  • At Legacy, we know our success is powered by our people.
  • We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.
  • Explore our open positions and see if a career at Legacy is right for you.
  • At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do.

    • To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department :

  • Approachable & Collaborative We bring our expertise without ego.
  • In a collaborative healthcare environment, humility fosters trust and teamwork.
  • Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help.

    • We stay grounded in our purpose :

  • to serve patients and communities with compassion and humility.
  • Driven & Committed We are driven by a deep commitment to excellence in patient care and organizational improvement.
  • Our employees take initiative, embrace challenges, and go the extra mile to support our mission.
  • Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.
  • Perceptive & Thoughtful Communicators We value emotional intelligence as much as clinical or technical skill.
  • Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism.
  • They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.
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