Sales Expert - Leasing Consultant - Grande Oaks At Old Roswell
Job Category : Community Leasing
Full-Time
On-site
Roswell, GA 30076, USA
Job Details
Description
Leasing & Sales Excellence
- Greet, tour, and build rapport with prospective residents, effectively showcasing apartment features, amenities, and value
- Respond promptly to email, phone, and online inquiries using CRM tools
- Close the sale by overcoming objections, asking for the lease, and delivering a tailored customer experience
- Accurately process applications, leases, renewals, and required documents in compliance with Fair Housing and company policies
- Meet or exceed monthly leasing, conversion, and occupancy goals
Customer Experience & Resident Retention
Serve as a knowledgeable and friendly point of contact for residents and prospectsParticipate in resident retention efforts, including renewal offers, satisfaction calls, and feedback surveysAddress concerns with empathy and urgency, partnering with site teams for resolutionPlan and participate in resident events, outreach, and community engagement initiativesMarketing & Outreach
Maintain up-to-date knowledge of current leasing specials, availability, and market compsPost and monitor ads across digital platformsDeliver outreach marketing to local employers, businesses, and schoolsEnsure all model units, amenities, and tour paths are impeccably maintained and staged dailyAdministrative Support
Maintain accurate leasing files, guest cards, and daily traffic reportsFollow up with all leads per company-defined cadenceSupport daily office functions including phones, scheduling tours, package handling, and documentationAssist with delinquency calls, inspections, renewals, and special projects as assignedQualifications
Behaviors
Required
Leader
Inspires teammates to follow them
Detail Oriented
Capable of carrying out a given task with all details necessary to get the task done well
Team Player
Works well as a member of a group
Experience
Required
3 years :
Organized, tech-savvy, and capable of multitasking in a busy office
3 years :
Strong interpersonal and communication skillsconfident, upbeat, and professional
3 years :
3+ year of leasing, hospitality, or sales experience preferred (multifamily industry experience is a plus)
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.