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Home Care Director

Home Care Director

Caring Senior ServiceLouisville, KY, US
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Agency Director At Caring Senior Service Of Louisville

Caring Senior Service of Louisville is seeking an Agency Director to lead our non-medical in-home care agency. This is a high-impact leadership opportunity for someone with both business acumen and hands-on caregiving experience who is ready to drive growth, improve lives, and lead a compassionate team.

As Agency Director, you'll be responsible for overseeing and optimizing all aspects of local operationsfrom care coordination to financial performancewhile building a strong, client-centered culture. You'll lead with empathy and excellence, ensuring the agency meets both regulatory requirements and the high standards of Caring Senior Service.

Key Responsibilities :

  • Strategic Operations & Leadership : Drive operational excellence through planning, audits, system oversight, and process improvements. Inspire and lead a team of office staff and caregivers, promoting accountability and growth.
  • Client & Caregiver Relations : Conduct in-home consultations and safety assessments with compassion and precision. Ensure caregivers are trained, motivated, and delivering exceptional service.
  • Compliance & Risk Management : Ensure ongoing compliance with all state, federal, and local regulations. Maintain all required licenses, accreditations, and documentation.
  • Financial & Business Oversight : Manage billing, payroll, and collections. Monitor budgets and margins to ensure sustainable growth and profitability.
  • Marketing & Community Engagement : Act as the local face of the agencydeveloping referral relationships, representing the brand, and driving local outreach.

What We're Looking For :

  • Leadership Experience : Minimum of 5+ years in leadership / management, in healthcare, senior care, or service operations. Demonstrated ability to lead and develop high-performing teams.
  • Hands-On Senior Care Background : Direct experience providing care to seniors is required (you know what quality care looks like firsthand).
  • Skills & Attributes : Self-starter with strong problem-solving, communication, and decision-making skills. Organized, adaptable, and results-oriented. A leader who leads by examplewith empathy, integrity, and a drive for excellence.
  • Physical Requirements : Able to lift up to 50 lbs, stand / sit for extended periods, and drive as needed. On-call duties required, including occasional nights and weekends.

    • Why Join Caring Senior Service?

    At Caring Senior Service, you don't just manage operationsyou create meaningful impact. We are a mission-driven organization focused on helping seniors remain healthy, happy, and at home. As Agency Director, you will :

  • Lead with purposedirectly improving the lives of seniors and their families.
  • Shape the future of our brand new Louisville location, with the autonomy to build and grow.
  • Be part of a trusted national brand with 30+ years of excellence in senior care.
  • Enjoy a collaborative, supportive culture that values innovation and leadership.

    • This is more than a job. It's a chance to lead with heart, grow a business, and be a vital part of something that truly matters.

    Apply Today & Join Our Caring Team!

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    Director • Louisville, KY, US