Social Media Strategy Lead

Social Media Strategy Lead

Innovate with purpose

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we don't stop there : we're creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that's ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosityand we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person's unique skills and experiences. We'd love to hear from youyou might be just what we're looking for, whether in this role or another.

Let's give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

We're looking for a dynamic and strategic Social Media Strategy Lead to shape the next chapter of our brand's social presence and position our company as an innovative thought leader in FinTech. This is more than a content roleit's a leadership opportunity to define how social media drives relevance, audience growth, product connection, and thought leadership in a fast-paced environment.

In this role, you'll report to the Director of Brand & Social and collaborate across Brand, Corporate Communications, Customer Community, and Creative teams. You'll also work closely with Product Marketing, Growth, and Executive Leadership to lead high-impact social strategies across both owned and external platforms.

We're seeking someone who can balance strategic vision with hands-on execution. You should be equally comfortable crafting content, analyzing performance, activating influencers, and building operational infrastructure.

Key Responsibilities

• Develop and execute a full-funnel, channel-specific social strategy that drives engagement and connects social to business outcomes like awareness, acquisition, and product adoption
• Translate brand and business objectives into creative social campaigns that resonate with audiences and reflect cultural relevance
• Lead end-to-end campaign execution in partnership with creative teams, or self-produce content when needed
• Identify, engage, and activate influencers and platform partners to expand reach beyond owned channels
• Design integrated strategies that include social, community, advocacy, and user-generated content
• Use data and insights to measure, analyze, and optimize performance
• Establish regular reporting cadences to evolve strategy and drive continuous improvement
• Write social-first copy, create short-form video, and produce content quickly when needed
• Build scalable programs that amplify employees and executives as brand advocates
• Help evolve the team structure and operating model
• Develop systems for planning, production, publishing, and measurement that support scale and efficiency

We'd love to chat if you have :

Preferred Qualifications

This hybrid role requires in-office work (Mon, Tues, Thurs) at either our San Jose, CA or Draper, UT office. Candidates must be U.S. work authorized with no current or future sponsorship needs and live within 45 miles of one of these locations or relocate by the start date. Fully remote work is not available for this position.

What's in it for you?

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn't only experienced by our customers, but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL :

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com.

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