Director Services Delivery (Operations)

Agil3 Technology Solutions Job Opportunity

Agil3 Technology Solutions (A3T), a fast-growing firm, specializes in IT / Digital Modernization, Cyber Security, NextGen IT, and Emerging Technology services. We provide customer-centric services and focus resources to exceed expectations; and ensure our customers, employees, and other stakeholders are the focal point of all decisions and actions.

Join A3T and watch your career soar!

Results-driven senior management professional with a proven record of supporting the DoD, Intelligence, and Civil Communities : Manage the full life-cycle of multiple concurrent contracts (prime and sub), across multiple customer organizations, encompassing multiple functional disciplines (i.e. Cybersecurity and Information Technology) and at geographically disparate locations. Provide oversight for contracts management, financial management, security management, technical performance, customer relations, communications and reporting, deliverables, and personnel development. Successfully grow corporate revenue, profit and staff, identifying and capturing new opportunities, executing contracts (including organic growth) and the capture of follow-on business. Provide participation and oversight of multiple prime and subcontract proposals for re-compete and / or new business. May work directly with the client(s) and helps develop sound business relationships. The Operations Leader must be able to work and lead in a fast-paced growth environment.

Essential Duties & Responsibilities :

• Manage all phases of a P&L center providing IT, Cybersecurity and Intelligence
• Oversee all phases of delivery, to include ensuring all positions are fully staffed, time accounting, contract management, reporting, customer relations, risk management, project execution and deliverables, and new / organic business growth
• Develop and execute organic growth models, maintaining and improving revenue and operating margin goals
• Support new business develop growth models, working hand-in-hand with the business development team
• Manages company areas of Program Management Operations (PMO). Coaches and develops team in all areas of performance including, but not limited to quality, quantity, productivity and leadership.
• Manages day-to-day tasks to achieve department goals and serves as a link between General Management and department employees.
• Provide direct supervision over programs and to team / task leads, oversee work plans and fulfillment of deliverables, ensure quality services and positive client communications, and oversee team / task leads in responding to urgent requests as well as routine operations in a high-tempo, dynamic team.
• Maintain understanding of connections among the work of the teams and collaborate with industry partners (prime and sub).
• Build relationships and partnerships with internal / external customers, including industry business and government leaders through which the company can anticipate growth, define requirements, and help determine best solutions
• Demonstrates impeccable customer service skills; manages customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for assistance
• Presents monthly / quarterly Program Management Reviews, demonstrating achievement levels and goals
• Hires, trains, develops and retains a diverse workforce. Writes and conducts performance evaluations, makes employment decisions, sets performance goals and objectives for assigned team.

Qualifications : Key Management Traits Required :

Analytical Expertise :

Required Knowledge, Skills and Abilities :

Other Position Considerations :

Company Overview

Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001 : 2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A recent recipient of the prestigious Washington Technology TOP 50 (ranking #9, and on the list for last 4 years!), A3T is experiencing