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Sales Associate

Sales Associate

S&P GlobalNew York, NY, US
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Sales Associate

The North America Client Coverage team is responsible for the sales / licensing of intellectual property of S&P Dow Jones Indices. Additional responsibilities include establishing and building strong relationships with clients, prospecting for new index customers and managing / expanding the commercial footprint of S&P Dow Jones Indices within their prescribed territory. S&P DJI maintains relationships with investment banks, asset managers, ETF issuers, market data consumers and redistributors, insurance companies, proprietary trading firms, exchanges and other key market participants who rely upon our world-renowned indices, research, and commentary.

Our North America Inside Sales team have the unique responsibility to spearhead and communicate any updates to sales policy / workflows and manage the Sales Pipelines for the entire North America Client Coverage team and help in facilitating sales deals by working on sales leads, client enquiries, Salesforce processing and strategic projects. The team works in full partnership with regional sales representatives, sales specialists, key account managers and channel managers to help shape our client experience.

In this role, you will be paired with specific members of our Client Coverage Team within the region to provide sales support for all stages of the sales cycle. You will assist our clients by processing sales requests, cancellations, or amendments to existing agreements. You will have close collaboration with Legal, Commercial Data Services, Finance and Client Services teams. There will also be commercially focused projects / processes for you to deliver in addition to data analysis such as monthly price increases or unlicensed data access review.

This role will be allowing you to build a holistic view of the S&P DJI business, supporting our Client Coverage and Channel Management teams whilst driving performance for the regional Inside Sales team.

Key Responsibilities

  • Partner with our Sales team to respond to and process inquiries via Salesforce for queries on (but not limited to) new licensing and entitlements, client billing & reporting, client renewals / usage statistics, client prospectus language, existing client maintenance & day-to-day user care, process sales deals - sales orders, opportunities and entitlements (data, IP and custom), agreement drafting & negotiation with internal and external legal teams, effectively collaborate with internal teams such as Finance, Product Management, Data Product management, Client Services, Legal, work on both sales and strategic based projects that assist with general workflow efficiencies, drive customer satisfaction and adoption within existing accounts, hold weekly meetings with Sales Representatives to provide them with relevant statistics, KPIs and updates on key regional / global initiatives.

Requirements

  • Excellent communication skills and a Bachelor's degree in a related field.
  • 1+ years in industry : Financial Services preferred.
  • 1+ years in a specialty / discipline : Client Services, Sales Support, or similar role.
  • Excellent level of proficiency in MS Office, Excel, PowerPoint, and Salesforce.
  • Ability to solve complex problems in a timely and accurate manner for internal and external stakeholders.
  • Ability to maintain a balanced focus between daily duties and larger scale projects.
  • Strong analytical abilities to discover discrepancies, potential improvements in workflows and systems, and new revenue-generating opportunities.
  • Preferred Qualifications

  • Self-starter who can deliver quality results without the need for constant supervision.
  • Impacts quality, timeliness of results, and client experience of own team and related teams.
  • Developed communication and diplomacy skills to exchange complex information.
  • Uses judgment based on practice and precedence and accurately defines problems by trying to understand underlying factors / causes.
  • Demonstrable analytical and quantitative problem-solving skills.
  • Ability to work effectively with people at all levels in an organization.
  • Ability to work collaboratively in a team environment.
  • Ability to balance daily duties and larger scale projects.
  • Knowledge of Tableau, Salesforce, Microsoft PowerBI or other data visualization tools advantageous.
  • S&P Global states that the anticipated base salary range for this position is $70,000 to $80,000. Base salary ranges may vary by geographic location. In addition to base compensation, this role is eligible for additional compensation such as an annual incentive bonus.

    This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https : / / www.spgbenefitessentials.com / newhires.

    This role is limited to persons with indefinite right to work in the United States.

    Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

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    Sales Associate • New York, NY, US

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