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Sales Support Specialist
Sales Support SpecialistAston Carter • Minneapolis, MN, US
Sales Support Specialist

Sales Support Specialist

Aston Carter • Minneapolis, MN, US
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Sales Support Specialist

The Sales Support Specialist will engage in a dynamic role, splitting their time between phone interactions and working on design and bids for various properties, especially during the heating season. When faced with unsolvable issues, they will collaborate with manufacturing firms to arrange for expert assistance. This role involves writing orders for customers and making outbound calls for design discussions. The specialist will work closely with a variety of manufacturing firms to resolve HVAC-related issues at each location.

Responsibilities

  • Engage in phone communication and design work for property bids.
  • Collaborate with manufacturing firms to resolve complex HVAC issues.
  • Write and process orders for customers efficiently.
  • Make outbound calls to discuss and finalize design specifications.
  • Work with a range of manufacturing firms to address HVAC challenges.

Essential Skills

  • Proficiency in customer service and data entry.
  • Mechanical aptitude and willingness to learn.
  • Strong customer support or customer skills.
  • Additional Skills & Qualifications

  • Experience in plumbing, HVAC, hydronics, or experience in hardware stores like Menards, Ace Hardware, or Home Depot is beneficial.
  • Openness to learning and developing technical aptitude.
  • Work Environment

    The work environment is informal and team-oriented, fostering a fun and engaging atmosphere. Employees will enjoy a variety of tasks each day, ensuring the role remains fresh and exciting. The company is an ESOP, encouraging a sense of ownership and camaraderie. Technical skills are developed on the job, with opportunities to be active and work on your feet.

    Job Type & Location

    This is a Contract to Hire position based out of Minneapolis, Minnesota.

    Pay and Benefits

    The pay range for this position is $22.00 - $26.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type

    This is a fully onsite position in Minneapolis, MN.

    Application Deadline

    This position is anticipated to close on Oct 17, 2025.

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    Sales Support Specialist • Minneapolis, MN, US

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