Handyman Position At Mrs. K's Home Repair
Mrs. K's Home Repair is looking for a skilled handyman with extensive experience in flooring, carpentry, electrical, plumbing, drywall, painting, and home repair. The ideal candidate will be customer service oriented and capable of taking initiative to assess and resolve issues without supervision. The role requires a creative problem solver with experience managing punch lists to complete work efficiently and profitably.
The handyman will need to use various technology and communication methods to stay in constant contact with the main office regarding job status, arrival, and departure times. Reliable transportation is required, and the job may involve ordering and delivering materials to customer homes for flooring projects. This job aspect will include extensive training.
The key to success is ensuring a positive customer experience and producing jobs efficiently and profitably.
Job Details & Perks :
- Paid training provided
- Full-time / Part-time
- Company vehicle provided after probationary period and a clear driver history check
- Gas card provided
- 401k after probationary period
Key Responsibilities :
Various handyman responsibilities including but not limited to hanging cabinets, patching walls, hanging televisions, repairing small areas of flooring, installing exterior and interior doors, changing outlets, light commercial work, small bathroom remodeling, changing fixtures.Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.Order all products needed for jobs accurately and follow up on delivery.Update the customer ongoing on details of installation by keeping them informed of the start date and time and clarifying the work that will be done.Communicate job progress daily.Discuss and obtain written permission for any changes in contracted work.Confirm scope of work and compensation with installers prior to the start of the job.Deliver on expectations contracted in the sales process.Walk the customer through the job at completion and collect final payment. Place yard signs.Manage the job to hit the profit objective.Complete job costing reports within 24 hours of completing an installation.Consistently search for installers that can offer a better experience to the customer with more reasonable rates.Resolve conflicts and complaints immediately.Be available to attend training seminars at the owner's discretion.Attend at least one form of training per year.Continue to educate self on new flooring.Attend weekly meeting at a scheduled time.Updates logged daily with the status of the job and upcoming schedule.Work weekly and monthly to hit sales installation goals.Make decisions in accordance with Mrs. K's Home Repair core values and mission.Qualifications :
Skilled with all types of power tools.Skilled with laser level and cabinet installation.Leadership skill to manage installers and handle conflict appropriately.Able to work independently without supervision.Able to maintain organization while working on multiple sites.Able to problem solve productively.Able to make reasonable decisions.Portrays a professional image. Uniform shirts will be provided.