Enrollment Specialist

Enrollment Specialist

The Enrollment Specialist plays a critical role in helping families join The Learning Experience. Based at our Deerfield Beach headquarters, this onsite, full-time position drives center enrollment growth by converting inquiries into scheduled tours and completed registrations. This role is ideal for someone with strong communication skills, sales or customer service experience, and a passion for helping families find the right childcare solution. You'll serve as the first point of contact for prospective families, delivering warm, professional support through phone, email, and text communication. You'll also coach Center Directors on how to give engaging tours, follow up effectively, and increase registration conversion.

Key responsibilities include :

• Convert childcare inquiries into tours and enrollments for assigned centers.
• Manage inbound and outbound family communication via phone, email, and text.
• Track and report metrics including tours booked, show rates, and enrollment conversions.
• Execute targeted email and text campaigns to re-engage families and nurture open leads.
• Coach Center Directors on touring and closing best practices to improve local performance.
• Collaborate with Operations and Marketing teams to address enrollment gaps.
• Represent The Learning Experience brand with professionalism, empathy, and enthusiasm.

Qualifications :

Why Join The Learning Experience :

About The Learning Experience :

Join one of the fastest-growing early education and childcare brands in the country! At The Learning Experience (TLE), we believe "Happy Happens Here." Our proprietary LEAP curriculum combines play-based learning, character development, and safety-first care to give every child the best start in life. With over 430 centers open and 200 more in development, TLE is expanding quicklyand we're looking for passionate, high-performing team members to grow with us.