Front Desk Manager

Front Desk Manager - Aloft : Charlotte, NC

Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.

Start Your Journey with Midas Hospitality :

Midas Hospitality is seeking a Front Office Manager to join our team at the Aloft hotel located in Charlotte, NC. This position will supervise front desk staff and run all aspects of the front desk and office.

What You Will Be Doing :

• Responsible for the efficient and professional running of the front desk
• Ensure smooth check-in and check-out of all guests through properly handling guest accounts.
• Plan and conduct staff meetings on a regular basis.
• Constantly audit all desk work for accuracy and consistency.
• Coach and counsel staff.
• Responsible for shift coverage when short-handed or due to staff absences, including night auditor shift.
• Determine weekly schedule.
• Ensure that all due-outs for the day are cleared and do not carry any unusual outstanding balances.

The Ideal Candidate :

About Us :

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams . That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

Please visit our website for more information :

We offer a range of benefits including, but not limited to :

Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

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