Field Support Representative - $18 / Hour

Full Time Field Support Representative

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future. We offer competitive salary and a great benefit package in an exciting, rewarding industry.

Dohrn is seeking a Full Time Field Support Representative at our Plymouth, IN Terminal!

Pay is $18.00 / Hour

Hours : Monday - Friday, 1 : 30pm - 10 : 00pm

Benefits : Health / Vision / Dental insurance, 401k matching, life insurance, short / long term disability and more.

Position Summary

To provide general clerical support to Daily Dispatch and drivers. To handle OS&D issues and provide excellent customer service to both internal and external customers.

Responsibilities

Essential Functions :

• Prepare paperwork for launching drivers
• Answer and direct phone calls regarding tracing, pickups, driver communication, customer service
• Provide clerical support for Operations
• Complete daily reports for OS&D, payroll, driver hours, and attendance
• Contact customers to schedule appointments, residential, and driver collect / COD shipments
• Communicate with customers concerning Dispatch adjustments, deadlines, and concerns
• Dispatch pickups to Drivers and answer Driver questions
• Check in drivers, ensuring their paperwork is intact and complete
• Collect and review all driver paperwork for accuracy
• Help educate drivers on proper paperwork completion
• Enter Driver Vehicle Inspection Report data
• Scan bills of lading, delivery receipts, manifests, strip sheets
• Image and index all documents to the central imaging system
• Work in Imaging Check to ensure all documents have been scanned
• Perform other data entry as needed
• Perform other duties as needed

Qualifications

Minimum Requirements :

Working Conditions / Physical Requirements :

Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and / or mental disability, protected veteran status, or any other classification protected by applicable law.