Job Description
Job Description
Job Title : Store Manager
Reports To : Regional Operations Manager
FLSA Status : Non-Exempt
This is your chance to have more than just a job. Join our team and become an owner in a company that is over 85 years old. Kocolene is an employee-owned company looking to fill a Store Manager position at Smokers Host Discount Tobacco.
Store Manager Responsibilities :
- Daily Operations : Maintain daily store operations and address customer or team member questions and concerns.
- Schedule : Managers are regularly scheduled to work a 40-hour week, Monday thru Friday. Schedule and hours are subject to change based on store coverage needs.
- Team Management : Lead and motivate a small team of employees to achieve sales goals and provide excellent customer service. Includes hiring, scheduling, and supervising.
- Compliance : Ensure compliance with company policies, procedures, and legal regulations.
- Inventory Control : Manage inventory levels, including ordering, receiving, merchandising, and controlling shrink.
- Sales Goals : Achieve and exceed sales goals.
- Additional Duties : Perform additional store manager and merchandising duties as needed.
Store Manager Skills :
Customer Service : Excellent customer service skills to enhance the customer experience.Communication : Good communication skills for effective interaction with customers and team members.Organization : Strong organizational abilities to manage tasks and prioritize effectively.Attention to Detail : Keen attention to detail in tasks and operations.Adaptability : Ability to adapt to change and understand the bigger picture.Multitasking : Capable of multitasking while working independently.Physical Stamina : Ability to be on feet for most of the day.Technical Skills : Basic computer knowledge. Knowledge of Microsoft Outlook, Word, Excel, Teams preferred.Industry Experience : Tobacco store or tobacco sales experience is preferred but not required.Benefits :
Insurance : Health Insurance & Well Being Program, Dental, Vision, Short-term Disability, Voluntary Term Life, and Flexible-Spending AccountRetirement : Traditional 401K and Roth 401K Programs w / Employer Match, Employee Stock Ownership Plan (ESOP)Time Off : Paid Vacation, PTO, Paid HolidaysIncentive Pay : Earn up to an additional $150 per month.