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Clinical Assistant- Pain Services- Full Time

Clinical Assistant- Pain Services- Full Time

GuthrieBinghamton, NY, United States
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Position Summary :

This position is eligible for up to a $5,000 sign on bonus

Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients.

Education, License, Certification :

High School Diploma or equivalent.

Experience :

Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multi‐task.

Essential Functions :

  • Interviews patient to obtain medical history.
  • Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient’s medical record.
  • Assists provider during exam and treatment.
  • Directs patient to examination room and prepares patient for examination and treatment.
  • Performs liaison duties between patients, Providers, hospital staff, etc.
  • Process ancillary reports and all other patient results to the provider for review and assists with patient communication.
  • Responsible for greeting patients and updating various pertinent information into the patient’s medical record.
  • Routes patient after exam to proper area for visit completion.
  • May be required to do phlebotomy.
  • May perform high level disinfection, based on departmental equipment

Other Duties :

  • Answers telephones and schedules patient appointments.
  • Takes messages of a medical nature (requests for prescription refills, test results, etc).
  • Performs other clerical functions as necessary.
  • Exhibits good telephone etiquette.
  • Quotes patient self‐pay balances at time of scheduling.
  • Informs patients of their financial obligations.
  • Directs patients to the patient representative for assistance with their account.
  • Applies principles of disinfection / sterilization / disease transmission / universal precautions as per clinic and manufacturer guidelines.
  • Assists in maintaining appropriate level of supplies.
  • Attends and participates in Department meetings, along with contributing to department / office goals.
  • Become familiar with ICD‐9 and CPT coding.
  • Cleans, stocks, and prepares exam rooms.
  • Coordinate patient appointments for X‐ray, CT scans, Physical Therapy, etc. as ordered by the providers.
  • Assists with obtaining and processing referral and pre‐certification requirements.
  • Maintains confidentiality, respect and consideration of patients and others.
  • Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
  • Maintains equipment according to manufacturer guidelines and clinic policies and procedures.
  • Performs and documents quality control on equipment as required.
  • The pay ranges from $17.00-$25.16 per hour

    Updated 8.20.25

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