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Restoration Manager

Restoration Manager

IICRCHenderson, NV, US
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Restoration Project Manager

Servpro of CHHM is hiring a Restoration Project Manager! Benefits include competitive compensation, paid training, career progression, and personal and professional development. As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

Key Responsibilities

  • Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry-specific estimating software.
  • Negotiate with customers and / or clients for approval of restoration activities.
  • Schedule, coordinate and oversee crews, assets and subcontractors to provide service on active projects to include subcontractors.
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process.
  • Maintain all communications with customers, teammates, vendors, and insurance representatives.
  • Manage production expenses including labor, equipment, vehicles, and other assets.
  • Manage the customer and client experience and overall satisfaction. Provide priority response to potential customers, as needed.
  • Actively engage in recruiting, hiring, and training teammates.

Position Requirements

  • Valid driver's license
  • High school diploma / GED; Associate degree or Bachelor's degree preferred
  • At least 1 year of management and / or supervisory experience
  • At least 3 years of industry experience
  • IICRC certifications required = Water / Fire / Mold / Trauma / Bio & Commercial
  • Demonstrated leadership & organizational skills
  • Technology use

    • Skills / Physical Demands / Competencies

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
  • Ability to repetitively push / pull / lift / carry objects.
  • Ability to work with / around cleaning agents.
  • Ability to successfully complete a background check subject to applicable law.

    • Pay starts at $25.00 - $35.00 per hour based upon experience. Each SERVPRO Franchise is independently owned and operated.

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    Restoration Manager • Henderson, NV, US