Assistant Client Service Manager

Overview

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.

About United Business Bank

We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank\'s comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.

About the Position

The Assistant Client Service Manager (ACSM) is an onsite position and does not have remote opportunities.

The Assistant Client Service Manager (ACSM) is responsible for the day to day management of the branch and for backing up the Client Service Manager in their absence. They are responsible for providing and managing the efficient, effective and accurate performance of all the Operations Functions of the branch including Teller functions, New Account functions and background operations tasks and duties. The ACSM is also responsible for actively cross-selling Bank products and services and to provide support to the staff in their cross-selling efforts. The ACSM also performs a variety of daily tasks including the review of management reports and daily callback, solving problems associated with item and data processing, and assisting the Client Service Manager, Regional Branch Administrator and the Director of Branch Administration with duties and projects as requested. The ACSM will ensure that clients are served promptly, courteously, efficiently and professionally.

Responsibilities

• Manage day to day branch operations and back up the Client Service Manager in their absence.
• Oversee Teller functions, New Account functions and related operations tasks.
• Actively cross-sell Bank products and services and support staff in cross-selling efforts.
• Review management reports and perform daily callback; solve problems related to item and data processing.
• Assist the Client Service Manager, Regional Branch Administrator and Director of Branch Administration with duties and projects as requested.
• Ensure prompt, courteous, efficient, and professional service to clients.

Qualifications

About You

You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following :

Education / Certification : High school graduate or equivalent.

Required Knowledge : Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking regulations and standard banking practices.

Experience Required : Previous management experience and a minimum of 3 years bank experience in Operations Department.

Skills / Abilities :

Compensation

Hiring Salary Range : $60,000 to $70,000.

This compensation information is United Business Bank\'s good-faith estimate and is provided pursuant to Colorado\'s Equal Pay for Equal Work Act. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and / or skill level. The base pay and target incentive (if applicable) will be finalized at offer.

Benefits

Application window is anticipated to close October 17, 2025.

Location : Onsite, no remote

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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