Process Engineering Manager

Process Engineering Manager

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The Process Engineering Manager will lead the engineering team responsible for developing, optimizing, and maintaining robust injection molding processes for medical device manufacturing. This role requires deep technical expertise in injection molding and process validation within a regulated, high-precision environment. The ideal candidate will ensure compliance with ISO 13485, and GMP requirements, while driving continuous improvement in quality, efficiency, and cost.

Essential Duties and Responsibilities

• Lead and manage a team of process engineers, process engineering technicians, and validation technicians.
• Develop, validate, and optimize molding processes using scientific molding techniques to ensure high-quality, repeatable manufacturing outcomes.
• Oversee process validation activities (IQ / OQ / PQ) in compliance with ISO 13485 requirements.
• Drive continuous improvement initiatives using Six Sigma, Lean Manufacturing, and other methodologies.
• Interface with Quality and other teams to support new product introductions (NPI) and design for manufacturability (DFM).
• Mentor and develop engineering talent; set performance goals and conduct regular reviews.
• Serve as the primary technical liaison between internal teams and external customers.
• Provide technical support and updates on project timelines, process readiness, and validation status to customers.
• Act as the primary engineering contact for customers during new project development, trials, and production scale-up.
• Review production and operating reports and resolve operational and manufacturing problems to ensure minimum cost and prevent operational delays.
• Develop or revise standard operational and working practices and monitor operations to ensure compliance with standards.
• Support the Sales team with engineering resources to support quoting activities.
• Actively participate and comply with all West HSE and OpEx programs and regulations.
• Maintain a neat and orderly work environment in accordance with West 6S program.
• Other duties as assigned.

Additional Responsibilities

Education

Work Experience

Preferred Knowledge, Skills and Abilities

License and Certifications

Travel Requirements

20% : Up to 52 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs / 4kgs of force occasionally, and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and / or drug screening.