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Aftermarket Account Manager - Eastern U.S.A.

Aftermarket Account Manager - Eastern U.S.A.

Nothum Food Processing SystemsSpringfield, MO, US
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Job Description

Job Description

RESPONSIBILITIES :

The duties & responsibilities of the Aftermarket Account Manager are as follows :

Builds and maintains a network of sources from which to identify new sales leads.

  • Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
  • Demonstrates the functions and utility of products or services to customers based on their needs.
  • Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
  • Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
  • Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
  • Provides periodic territory sales forecasts.
  • Identify and create opportunities to increase sales of ProTech'd parts and program.
  • Develop sales materials and techniques to successfully grow the ProTech'd program.
  • Develop, maintain, and distribute activity and success tracking reports.
  • Performs other duties as assigned.

MINIMUM REQUIREMENTS :

  • Bachelor’s degree in marketing, Sales, Business, or related field preferred OR at least 5 years applicable experience in aftermarket parts sales.
  • Ability to build a full technical understanding of all Nothum equipment offerings.
  • Prior experience using a CRM tool preferred.
  • Excellent interpersonal and customer service skills.
  • Excellent sales and negotiation skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software.
  • Must have the ability to travel up to 70% on a regular basis.
  • The successful candidate must possess a valid driver’s license and a clean Motor Vehicle Record.
  • Employment at Nothum Food Processing Systems is contingent upon the successfully completing both a pre-employment background check and a drug screening.

    All candidates hired must be able to provide proper documentation of their eligibility to work in the US (I-9 form).

    Nothum Food Processing Systems is an Equal Opportunity Employer – Minorities / Females / Disabled / Veterans (M / F / D / V)

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    Account Manager • Springfield, MO, US