Administrative Support Specialist

Professional Services Environment

About the Role for Administrative Specialist :

We are seeking a highly organized, detail-oriented Administrative Specialist to support client services and internal operations within a professional services setting. This individual will handle a blend of clerical work, system administration, documentation, and client support—playing a key role in ensuring accuracy, compliance, and smooth day-to-day functions.

What You’ll Do as the Administrative Specialist :

• Manage and file client Powers of Attorney with state agencies
• Maintain accurate records and ensure compliance tracking
• Perform general administrative duties (scanning, data entry, correspondence, reporting)
• Reset client portal passwords and assist with basic system access issues
• Serve as administrator for internal / external training systems :
• Add / remove users and reset passwords
• Assign training and track completion
• Generate compliance reports
• Support client service team and internal departments with special projects
• Assist with benefit charge protests and related documentation
• Handle confidential information with professionalism

What We’re Looking For :

✅ High school diploma required; Associate degree preferred

✅ 2–4 years of administrative experience (professional services or compliance-driven environment a plus)

✅ Strong organizational skills and exceptional attention to detail

✅ Proficiency with Microsoft Office (Word, Excel, Outlook) and Adobe

✅ Quick learner with ability to navigate various client portals / platforms

✅ Excellent written and verbal communication skills

✅ Ability to manage multiple priorities in a fast-paced environment

Work Environment :

Success in This Role Looks Like :

⭐ Accurate and timely completion of filings and administrative tasks

⭐ Professional, responsive client interactions

⭐ Smooth training system administration with minimal errors

⭐ Reliable team collaboration and follow-through