Manager - Global Business Services (GBS) - Strategy

GBS Manager

Our Global Business Services (GBS) team serves as a trusted advisor and thought partner to CFOs, CAOs and other executive clients focused on captive and outsourced operations. We leverage Deloitte's comprehensive capabilities, assets, and insights to deliver innovative, market-driven solutions. Our mission is to help clients modernize functions which are part of their GBS organization including Finance, HR, Technology, Procurement, and other back office and core business functions, with the goal to enhance financial and operational performance, manage financial and audit risks, drive organizational change, and become strategic business partners within their organizations.

As a GBS Manager, you will lead projects around the strategy, design, and implementation of creative business and technology solutions aimed at driving operational effectiveness, cost efficiencies, and organizational agility. In this role, you will architect and guide strategies and transformation programs that enable growth and value creation by driving innovation into core business operations, standardizing and simplifying the way work gets done, and optimizing service delivery models.

Manager responsibilities include :

• Deliver service excellence by identifying and addressing complex client business issues, serving as a trusted advisor.
• Support the response to Requests for Proposal (RFPs) and other client opportunities, shaping solution approaches and guiding pursuit teams.
• Lead project teams, ensuring the quality, consistency, and impact of deliverables.
• Determine and apply advanced assessment techniques and emerging technologies best suited to each client's unique needs, providing strategic recommendations.
• Lead and validate analysis, ensuring recommendations are aligned with client objectives and the broader engagement context.
• Provide mentorship, coaching, and performance feedback to support the professional growth of junior staff.

You will be responsible for executing the day-to-day business model transformations and cultivating enterprise agility to ensure transformations are anchored in, and unlock, value. As a Manager, you will also play a key role in developing client relationships, mentoring teams, and contributing to practice growth.

Key areas of focus include :

Our Global Business Services (GBS) offering specializes in transforming corporate functions by centralizing and optimizing service delivery. We deliver resilient, agile, and cost-effective outcomes that advance the CFO, CAOs and other executive stakeholders' agendas. Our solutions and capabilities support ERP-enabled transformation through the functional design, implementation, and governance of processes, controls, and policies.

Qualifications : Required :

Preferred :

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.