Job Description
Job Description
America's Car-Mart is seeking a motivated and results-driven Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!
Duties and Responsibilities :
- Conduct field visits to customers' locations for collections purposes
- Negotiate payment arrangements and settlement options with customers
- Utilize effective communication skills to build rapport and address customer concerns
- Document all customer interactions and update collection records
- Ensure compliance with legal and regulatory requirements related to collections
Qualifications :
Valid driver’s license and a clean driving record are required.Self-motivated, dependable, and able to follow directions.This is a full time position and comes with many benefits plus, a fun, team work environment. The ideal candidate needs to be self motivated, ability to follow directions and be dependable.
Benefits :
We value our associates and offer a competitive benefits package designed to support your health, financial security, and work-life balance. When you join us, you can look forward to :
401(k) Retirement Plan : Secure your future with access to our 401(k) program, including employer contributionsStock Purchase Plan : Purchase company stock at a discounted rate, making it easier to become an invested partner in the company’s success.Health Insurance : Comprehensive medical coverage to keep you and your family healthy.Dental & Vision Insurance : Care for your smile and vision needs.Life Insurance : Protect your loved ones with company-provided coverage.Disability Insurance : Financial support during unforeseen circumstances.Supplemental Benefits : Options for Critical Illness, Accident, and Hospital Indemnity coverage.Paid Time Off : Enjoy well-deserved rest and relaxation.Paid Holidays : Celebrate special days with your loved ones.Employee Assistance Program (EAP) : Access confidential support for personal and professional challenges through ENI, including counseling services, financial and legal consultations, health advocacy, work-life resources, and wellness programs.Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable
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