Temp Collection Specialist

Job Description

Job Description

Our client is located in Kennesaw, GA. They are looking for a Collections Specialist. This is a 5 month temp position with potential to transfer to their payroll. Please see below for details.

Credit and Collections Specialist

Reports To :

Credit and Collections Manager

Pay : $24 / h

Temp Position- 5 Months with potential to transfer to companies payroll

M-F 8AM- 5PM

Overview

Join one of the leading and fastest-growing home service organizations in the Southeast, proudly serving the greater Atlanta area since 1978. With multiple locations, a large team of professionals, and an extensive fleet on the road daily, we are committed to excellence in service, growth, and employee development.

We offer competitive pay, full benefits, and career advancement opportunities — along with a supportive, team-driven environment where your work truly makes an impact.

Position Summary

The Credit and Collections Specialist plays a key role in managing customer accounts and ensuring timely collection of outstanding balances. This position is responsible for handling credit and collection inquiries, processing account adjustments, researching discrepancies, and maintaining accurate financial records. The role also includes proactive communication with customers and internal departments to minimize delinquency and support financial performance.

Key Responsibilities

Make daily outbound collection calls and follow up on outstanding balances.

Conduct account research, reconciliation, and financial analysis as needed.

Prepare and maintain collection reports and customer statements.

Communicate with customers to resolve billing issues and payment discrepancies.

Draft and send collection letters, notices of intent to lien, and lien documents when required.

Review payment history, assess credit risk, and update account status.

Collaborate with sales managers and senior leadership to accelerate the collection process.

Identify and address delays in payments and resolve disputes professionally.

Work directly with attorneys on escalated collection matters.

Evaluate consumer creditworthiness in partnership with the sales team.

Manage and respond to incoming email requests (waivers, billing concerns, short pays, references, etc.).

Support the overall Accounts Receivable department with additional duties as assigned.

Qualifications

Education : High School Diploma or equivalent required; Bachelor’s Degree preferred or equivalent experience.

Experience : Minimum of 2+ years in Accounts Receivable and Collections; 1+ year in consumer credit preferred.

Technical Skills :

Proficiency in Microsoft Office Suite, especially Excel (advanced Excel a plus).

Familiarity with consumer credit reports and Credit Safe processes.

Knowledge of lien setup and lien release procedures is advantageous.

Competencies :

Strong analytical, problem-solving, and research skills.

Excellent communication skills (both verbal and written).

High attention to detail and accuracy.

Ability to thrive in a fast-paced, dynamic environment.

Professional, proactive, and customer-focused approach.

Understanding of leasing programs and residual values preferred

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here :

https : / / www.eeoc.gov / sites / default / files / 2023 -06 / 22- 088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here :

https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Company Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.