Director of Client Services

Overview

Director of Client Services role at Virtasant. Virtasant is a global technology services company with a network of over 4,000 professionals in 130+ countries, specializing in cloud architecture, engineering, and transformation — helping enterprises deliver, scale, and build internal capability while reducing third-party dependency. We work with ambitious, forward-thinking clients to solve real-world challenges through hands-on execution, deep technical expertise, and a delivery-led approach.

The Role

We are looking for a hands-on, delivery-first leader to join our Client Services team — someone who owns outcomes, builds trust with clients through great work, and drives long-term growth by delivering real results. This isn’t a pre-sales or oversight role. It’s about being in the work — making delivery land, strengthening the relationship, and expanding our footprint based on trust and execution. You’ll be the face of Virtasant to our clients, responsible for ensuring we deliver what we promised, navigating delivery challenges, and growing the account by doing great work.

What You’ll Do

• Own delivery across complex, enterprise consulting engagements — from kickoff through execution and long-term growth.
• Act as the primary point of contact for clients, building strong, trusted relationships with VP- and C-level stakeholders.
• Step in where needed to unblock delivery, manage risk, and keep projects on track and outcomes aligned.
• Develop and execute account strategies and growth plans, aligned with client goals and Virtasant’s broader objectives.
• Grow accounts through delivery — identifying opportunities, developing relationships, and earning follow-on work by delivering value.
• Navigate client organizations to identify new relationships and areas for expansion.
• Coach and enable delivery / account teams, ensuring alignment, growth, and long-term success.
• Manage account operations including SOWs, forecasting, procurement, invoicing, and staffing.
• Bridge the gap between technical delivery teams and business stakeholders — translating strategy into outcomes.

We’re Looking for Someone Who

Nice to Have

Why Join Virtasant?

Seniority level

Director

Employment type

Full-time

Job function

Consulting and Information Technology

Industries

IT Services and IT Consulting, Technology, Information and Media, and Data Infrastructure and Analytics

Referrals increase your chances of interviewing at Virtasant and getting notified about new Director of Client Services roles in the San Francisco Bay Area.

#J-18808-Ljbffr