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Learning and Development Representative
Learning and Development RepresentativeFirst City Credit Union • Altadena, CA, US
Learning and Development Representative

Learning and Development Representative

First City Credit Union • Altadena, CA, US
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Job Description

Job Description

The Learning and Development Representative will assume, but not be limited to, the following responsibilities :

  • Conducts new employee onboarding sessions, including use of computers and software applications.
  • Assists in designing training manuals and related materials, training classes, and training procedures.
  • Assists with the facilitation of training sessions and developmental programs to help credit union personnel become proficient and knowledgeable.
  • Tracks the progress of employee training through routine tests, observation, and feedback from leaders.
  • Assists with creating relevant surveys that help evaluate the effectiveness of training. Gathers and monitors participants' feedback while evaluating the effectiveness of training format and content
  • Maintain and manage the Learning Management System (LMS).

The successful candidate will possess the following education, knowledge and skillsets :

  • Two-year college degree, or completion of a specialized certification preferred.
  • One to two years of related experience in an organizational development, training, or teaching environment.
  • One to two years of experience in the finance industry, especially in the areas of branch operations, member service, and sales.
  • Excellent communications skills with demonstrated ability to correspond with all levels of staff, members, and general public.
  • Knowledge of training systems, methods, and resources including Computer Based Training, eLearning, classroom training, self-study, and small / large group training.

    • We provide competitive compensation and benefits package that includes :

  • Health, dental, and vision plans
  • 401(k) plan
  • Life insurance
  • Paid Time Off (PTO) Plan
  • Paid holidays
  • Tuition Reimbursement

    • EOE

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    Learning Development • Altadena, CA, US