Front DeskPsychology Learning Center Inc • Monaca, PA, US
Front Desk
Psychology Learning Center Inc • Monaca, PA, US
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job_description.job_card.job_descriptionPossess a high school diploma or equivalent Possess state criminal, child abuse, and FBI clearances Have taken the mandated reporter training within the past 5 years Knowledge of computers and standard computer programs, including Microsoft Word and Excel Possess the ability to learn new computer programs quickly and efficiently Possess the ability to work in a fast-paced environment while maintaining a positive attitude and quality of work Possess excellent interpersonal, organizational, and problem-solving skills.
Job Description
Job Description
Description :
Position : Front Desk Administrative Assistant
Reports to : Office Manager
Status : Full-Time
Responsibilities and Duties :
- Answer phones, direct calls, check voice mail, and return calls throughout the day.
- Scheduling of patients and management of schedules, including rescheduling and cancelling appointments.
- General point of contact for patients’ pre- and post- service needs.
- Assist patients with registration and check-in.
- Work closely with the billing department to verify client insurance benefits and completing intakes for new patients.
- Act as the initial contact for patient issues and consult with management accordingly.
- Monitor patient accounts and collect co-payments and deductibles.
- Ensure that interactions between administration, employees, and customers operate cohesively.
- Record all patient communications within the chart according to policy.
- Maintain upkeep of patient charts by scanning in needed documentation, uploading documents as necessary, etc…
- Maintain overall cleanliness and appearance of the office throughout the day.
THIS LIST IS NON-EXHAUSTIVE AND IS MEANT ONLY TO GUIDE YOU IN ADEQUATE DAILY PERFORMANCE. ADDITIONAL RESPONSIBILITIES MAY BE ADDED WITHOUT PRIOR NOTICE AS DIRECTED BY POLICY CHANGES OR PERFORMANCE IMPROVEMENT PROCESS.
Requirements :
Minimum Qualifications and Competency Requirements :
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Front Desk • Monaca, PA, US