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Administrative Assistant FT

Administrative Assistant FT

Altus Community HealthcareLaredo, TX, US
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Job Description

Job Description

Description :

Join Our Team at STAT Specialty Hospital - Laredo North

Are you looking for an exciting career in Specialty medicine? Our hospital offers a dynamic, fast-paced work environment with top-tier benefits, competitive pay, and amazing incentives! Join a team that values compassion, excellence, and teamwork while providing high-quality emergency care to the Del Rio community.

Why Work with Us?

  • Competitive Pay & Shift Differentials
  • Sign-On & Retention Bonuses
  • Flexible Scheduling Options
  • Comprehensive Benefits & 401(k) Matching
  • Supportive & Collaborative Work Culture

Come be a part of Our premier Specialty Hospital and make a difference every day!

The Administrative Assistant (AA) will be responsible for performing all functions necessary to maintain the efficient workflow of all front desk receptionist duties.

Safety / Infection Control

  • Demonstrate knowledge of and adhere to regulations and Emergency Center policies and procedures pertaining to safety, emergency preparedness, infection control, OSHA, fire safety and hazardous materials

    • Customer Service

  • Maintain confidentiality of patient related issues and adhering to all HIPAA rules and regulations.
  • Demonstrate effective interpersonal skills
  • Treat all patients, visitors, and staff members fairly and with respect and strive to make them comfortable by offering refreshments.
  • Utilize effective communication methods in an accurate, courteous, and professional manner.
  • Explain all procedures, treatments, and care while remaining aware of language barriers
  • Able to perform care in non-judgmental manner and recognize discrepancies between patient and personal beliefs

    • Emergency Center Policy

  • Ensure personal appearance is business casual and professional at all times
  • Responsible for wearing Emergency Center identification badge at all times which must be visible and above the waistline
  • Attend all Emergency Center required meetings and in-service education
  • Remain flexible in staffing patterns and resolution of staffing conflicts; participates in temporary assignments
  • Compliance with attendance standards
  • Demonstrate flexibility when changes in assignments are necessary

    • Education & Experience

  • High school diploma or equivalent
  • 1-3 years office experience in a health care setting preferred
  • Previous customer service experience preferred
  • Must be able to effectively communicate with customers both in person, and over the telephone
  • Must have understanding of basic medical terminology

    • Language / Math / Reasoning Ability

  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

    • Computer Skills

  • Basic computer skill

    • Certificate / Licenses

  • None

    • Requirements : Competencies

  • Professional Maturity : The ability to separate emotional feelings from the real issues at hand
  • Responsibility : The ability to accept choices you have made and the results they have led to
  • Communication : The ability to write and speak effectively; actively listens to others, and give feedback
  • Flexibility : Demonstrate responsiveness and adaptability following change initiatives
  • Intelligence : Understand information and apply new knowledge
  • Energetic : Exhibits high levels of energy and enthusiasm
  • Organized : Efficient in structuring tasks to be accomplished
  • Computer Savvy : The ability to use technology efficiently and effectively
  • Customer Service : The ability to enhance customer satisfaction
  • Job Knowledge / Technical Knowledge : Knowledgeable of current role and technical systems, and the impact it has on the organization
  • Integrity and Respect : Demonstrates upmost level of integrity
  • Interpersonal Communication : Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
  • Collaboration and Partnership : Encourages participation from team members
  • Manages Change : Demonstrates flexibility with changing environments
  • Problem Solving : Resolve issues in a timely manner
  • Attention to Detail : Follows procedures to ensure entry of data
  • Organization : Uses time efficiently by prioritizing and planning work activities
  • Judgment : Ability to make independent decisions
  • Teamwork : Works with others to accomplish objectives and shows support for decisions
  • Quality : Sets high standards to ensure quality in work performed
  • Accountability : Takes responsibility for adhering to all company policies, procures, and performance expectations

    • Physical Demands

  • The physical demands for this position include adequate vision, hearing, and repetitive motion
  • Light physical activity performing non-strenuous daily activities of an administrative nature
  • Ascending or descending stairs, ramps and the like, using feet and legs and / or hands and arms
  • Substantial movements (motion) of the wrist, hands, and / or fingers in a repetitive manner
  • Bending legs downward and forward by bending leg and spine

    • Work Environment

  • Well-lighted, heated and / or air-conditioned indoor office setting with adequate ventilation
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