Tele-Critical Care Clinical Coord FT

Job Summary : Provides remote consultative and supportive nursing care to critically ill patients in the Intensive Care Units (ICUs) to multiple medical centers utilizing the in-room camera and EPIC technology from a remote, centralized hub. Collaborates with intensivists, hospitalists, MODs, nurses, respiratory therapists, and other staff to provide timely intervention for critically ill patients to achieve optimal patient outcomes. Guides, coaches, and assists the clinical team in the daily needs of critical care patients according to AACN guidelines. Essential Responsibilities : Performs video monitoring and assessment of ICU patient data. Performs safety oversight rounds. Collaborates with the TCC physician located in the remote hub to ensure timely consultation and intervention on ICU patients requiring immediate intervention Responds to requests by ICU RNs for nursing care consultation on ICU patients. Works remotely with bedside nurses in providing real-time, clinical decision support for ICU patients with conditions requiring immediate attention such as physiologic changes resulting from actions or inactions of the care team during evening and night shifts Collaborates in continuous performance improvement activities with remote interprofessional teams to achieve optimal patient and family outcomes. Leverages technology in gathering and evaluating quality metrics to measure and report on patients data. Reviews critical care quality metrics Provides consultation as a resource for education, assessment, and treatment of critical care patients Maintains knowledge of evidence-based practice and new recommendations from specialty nursing organizations (e.g., American Association of Critical Care Nurses) Identifies opportunities for improvement and reports this information to the Physician-in-Charge (PIC), Clinical Lead, and performance improvement teams Monitors practice to assure policies & procedures are in effect and takes appropriate actions and follows up as needed Co-leads and participates in regional committees Serves as a subject matter expert for critical care recommendations from various organizations (e.g., AACN, TJC) Develops strategies to ensure that performance improvement gains can be sustained over time. Serves as a resource to regional committees for P&P development, implementation, and dissemination. Basic Qualifications : Experience Minimum five (5) years minimum experience working in Intensive Care Units (ICUs). Education Bachelors degree in Nursing or related field. License, Certification, Registration Critical Care Registered Nurse Certificate within 12 months of hire OR Critical-Care Registered Nurse Knowledge Professional - Adult (AACN) within 12 months of hire OR Critical-Care Registered Nurse (Tele-ICU) - Adult (AACN) within 12 months of hire OR Critical-Care Registered Nurse Knowledge Professional - Pediatric (AACN) within 12 months of hire Registered Nurse License (California) Additional Requirements : Demonstrates effective communication and listening skills. Communicating with patients, families, peers, and colleagues as appropriate, across a broad range of socio-economic and cultural backgrounds. Providing cultural sensitivity; identifying language barriers impeding understanding of patient's condition. Showing sensitivity, honesty, and compassion in difficult conversations in collaboration with TCC physicians, ICU RNs, patients, and families. Displaying insight and understanding about emotions and human responses to emotions that allow one to develop and manage interpersonal interactions. Works effectively with others as a member or informal leader. Demonstrates professionalism when using audio / visual (AV) equipment or during phone consultation / support through Compassion, integrity, and respect for others, Respect for patient privacy, Sensitivity and responsiveness to a diverse patient population, including diversity in gender, age, culture, race, religion, disabilities, and sexual orientation, and Commitment to ethical principles & confidentiality at all times. Demonstrates conflict resolution and mediation skills with the ability to secure action from persons outside their supervision. Ability to think critically. Must be able to work in a Labor / Management Partnership environment. Preferred Qualifications : One (1) year ICU supervisory or Clinical Nurse Specialist specializing in Critical Care. Masters Degree in Nursing or related field. Notes : This on-site role is based at the Los Angeles Sunset hub, with a second hub at Downey's Independence Park planned for late 2025. PrimaryLocation : California,Los Angeles,Los Angeles Medical Center HoursPerWeek : 40 Shift : Night Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun WorkingHoursStart : 07 : 00 PM WorkingHoursEnd : 07 : 00 AM Job Schedule : Full-time Job Type : Standard Employee Status : Regular Employee Group / Union Affiliation : NUE-SCAL-01|NUE|Non Union Employee Job Level : Individual Contributor Job Category : Nursing Licensed & Nurse Practitioners Department : Regional Offices - Pasadena - Rgnl Hosp Admn-Resource Netwrk - 0801 Travel : No Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment : Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures. Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments. Job duties with at least occasional or possible access to : (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.