Training And Development

Training And Development Specialist

Responsible for creating, planning, and implementing training programs to enhance employee skills and knowledge, aligning the organizational goals and needs. Responsible for AR adjustment review for accuracy from employees submitting for approval. Performs other related duties as assigned or requested. This is a non-exempt position.

Training and Development

• Identify training needs within the organization, including skill gaps and areas for improvement.
• Create and develop training materials and resources to ensure the new hires and exiting hires remain engaged and effective.
• Create and update training curricula, aligning them with organizational goals and best practices.
• Facilitate training sessions, new hire training, and quarterly refreshers.
• Refers accounts to Supervisor / Manager, or CBO Director for write-off consideration, agency or attorney referral.
• Responsible for managing and reviewing adjustments from other departments based on threshold for approval based on proper process.
• Communicates all denial write offs to Collection Supervisor, and Collections Manager.
• Assess the effectiveness of training programs and make adjustments as needed to ensure the team meets the organization needs.
• Collaborate with managers, leads, and team to identify training needs and implement solutions.
• Work with others as a team player, as well as supporting staff, and hospital / clinic staff.
• Audit 10-15 accounts per collector.
• Learn all departments to conduct audits across the board.
• Investigate the next steps from the collector to confirm if the correct action was taken.
• Conducting assessments of the workforce to identify opportunities for upskilling.

Pay and Benefits

The pay range for this position is $25.00 - $28.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Plano, TX.

Application Deadline

This position is anticipated to close on Oct 3, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.