Operations Manager (Philadelphia)

Operations Manager

WallyPark's success is built upon our motto exceeding customer expectations, every time. Providing our customers with a superior customer service experience and warm hospitality is the primary job function of every WallyPark employee. Each employee plays a specific role in ensuring our success. Operation's Manager works closely in support of the GM in a leadership role ensuring our success. You will work closely with the supervisory staff in directing and motivating the actions of frontline employees to ensure the most productive work environment. Hotel experience is a plus. Come join our team, to learn and grow with us. As the Operations Manager, you will fill a key leadership role with an industry-recognized leader in hospitality management services. You will skillfully oversee the overall operation to achieve planned goals for operational integrity as measured by revenue and house profit while maintaining company standards for quality assurance, asset protection, associate satisfaction and exceeding guest expectations.

Full Time Employee Benefits :

• A Comprehensive Benefits Package with Company Training
• Paid Holidays, Vacation, & Sick Time
• Medical, Dental, Vision and 401(k) savings plan
• Professional Development
• Growth Opportunities
• Salary varies on experience, discuss with Manager

Location :

Qualifications

HS Diploma or Equivalent required.

Abilities Required :

The Operations Manager is to lead by example. They should be able to perform all physical tasks required of front-line staff members luggage assistance, driving a vehicle, prolonged standing and walking. The Operations Manager position requires to work a nine-hour daily schedule (1-hour for lunch). The General Manager will assign the Operations Managers work hours and days off to meet the needs of the operations. However, the Operations Manager must be flexible to work any hours of the day, weekends and be available by phone to meet the needs of the 24 / 7 operation of the parking facility. The position of Operations Manager is required to work all scheduled hours at the parking facility to oversee and meet all operational, employee and customer needs.

Physical Demands :

Overall strength demands : Medium strength demands include exerting 20-50 pounds occasionally, 10-25 pounds frequently, or up to 10 pounds consistently.

Continuously requires vision, hearing and talking. Frequently requires standing for three hours or more at a time, sitting for three hours or more at a time, handling and foot controls. Occasionally requires fine dexterity, walking entire parking facility, lifting, reaching, pushing / pulling, bending and twisting. Rarely requires carrying, kneeling and climbing.

Machines, Tools, Equipment and Work Aids : motor vehicle, small hand tools, two-way radios, smart phone, copier.

Computer Equipment and Software : computer or tablet, revenue control equipment and software, Excel, Word, PowerPoint, timekeeping software

Environmental Factors : Exposure to noise and vibration and physical hazards. Seasonal exposure to extreme temperature and wetness and / or humidity

Primary Work Location : Parking facility Environment.

Non-Physical Demands : Frequently requires time pressures, frequent change of tasks, performing multiple tasks simultaneously, and working closely with others as part of a team. Occasionally requires emergency situations, irregular schedule / overtime, tedious or exacting work, and noisy / distracting environment.

Responsibilities

L&R Group of Companies is an equal opportunity employer (EEO) and will hire and promote for all job requisitions fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information; all of which are protected by federal and state law. No harassment or forms of retaliation against any employee or applicant based on these characteristics will come about if an individual chooses to exercise their EEO rights.