Job Title : Multi-Skilled Tech I
Department : Facilities
Supervisor Title : Area Facilities Manager
JOB SUMMARY :
This position is responsible for the repair or replacement of a wide variety of specialized equipment in an assigned group of 7-Eleven (family of brands) stores within a geographic area. Service calls are initiated from the store via 7Help work orders to the appropriate technician. Position reports to the Area Facilities Manager.
KEY DUTIES AND RESPONSIBILITIES :
- Job responsibilities and qualifications may be superseded by local, state, or federal regulations
- Responds to work orders for a wide variety of in-store equipment which include, but may not be limited to Minor repairs of HVAC, Minor Repairs to Refrigeration, hot beverage equipment (ex. Coffee, Cappuccino) , cold beverage equipment (ex. tea, Fountain, FBD, FCB, Creamer Machine), Fountain / Backroom ice makers, Hot food equipment (ex. fryers, griddles tortilla presses, ovens, roller grills, Warmers), Fuel Dispensers (ex. printers, displays card readers, hanging hardware) etc.
- Responds to work orders related to plumbing, electrical, and general maintenance issues
- Responsible for ordering and managing of parts inventory for the truck
- Responsible for replacing ‘plug and play’ equipment as needed
- Assist, as needed, with the training of other level 1 technicians
- Schedules and prioritizes duties and work assignments on a daily basis
- Responsible for ordering and managing of parts inventory on the truck
- Completes required reports and paperwork daily to account for the time and use of parts and materials
- Observes and inspects equipment to determine if servicing or further action is required
- Completes basic maintenance tasks on structures and other equipment
- Reads, interprets, and follows procedures described in service manuals per manufacturer guidelines
- Completes other duties, including special projects, as assigned by management
EDUCATION AND EXPERIENCE :
EDUCATION : High School / GED
YEARS OF RELEVANT WORK EXPERIENCE : 1+ years
YEARS OF MANAGEMENT EXPERIENCE : NA
CERTIFICATIONS / LICENSES : NA
SPECIFIC KNOWLEDGE AND SKILLS :
Show LeadershipPeer-to-Peer Tech SupportEffective communicationProjects / Stretch assignmentsFacility location ownershipTime Management