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Part Time Dispatcher

Part Time Dispatcher

Palmer Bus Financial Management IncNashwauk, MN, US
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Job Description

Job Description

Description :

Admin Dispatch Specialist

Nashwauk, MN

Description

Assist manager in routing and dispatch duties for the fleet.

Part Time Schedule

Requirements

Essential Functions

  • Answer phones and two-way company radios in a professional and courteous manner.
  • Provide professional and courteous customer service to parents, school districts, drivers, monitors and external parties.
  • Assist Site Manager with routing, scheduling and daily operations of the terminal site. This may include but not limited to transportation coordination of extra-curricular activities and special education / early childhood.
  • Communicate with schools regarding calendars, complaints, bus incidents. Communicate with parents regarding issues and concerns. Communicating with drivers and aides. Assist drivers and aides with any issues including disciplinary issues.
  • Keep records and submit reports as required. This includes all documentation for complaints, accidents, routing changes, etc.
  • Assist manager with monthly billing, payroll, account receivables, account payable and month end requirements.
  • Assist manager to ensure all driver files and necessary job-related training is documented and complete.

Other Functions

  • Ensure the office area is clean and organized.
  • May be required to clean buses / vans if needed.
  • Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the terminal site.

    • Specific knowledge-based competencies required to satisfactorily perform the functions of the job include :

  • Able to schedule and set priorities for work to be accomplished.
  • Working knowledge of phones, two-way radios, computers and electronic data processing to include Google Drive and Internet experience.

    • Specific skill-based competencies required to satisfactorily perform the functions of the job include :

  • Written and verbal communication skills, and customer service skills are essential.
  • Able to deal with problems and find solutions.
  • Proficient reading, writing, grammar and mathematics skills.
  • Able to develop and maintain effective working relationships
  • Able to interact / communicate successfully with personnel at all levels

    • Specific ability-based competencies required to satisfactorily perform the functions of the job include :

  • Able to work through demanding situations in a fast-paced environment.
  • Self-starter with proven organizational, and problem-solving skills.
  • Able to work in an organized manner while handling multiple task.
  • Able to handle multiple tasks simultaneously.
  • Able to exercise confidentiality, tact, diplomacy and independent judgment in performance of duties.

    • Schedule :

  • Part Time Split Shift
  • Day shift
  • Monday to Friday

    • Education :

  • High school or equivalent (Preferred)

    • Experience :

  • Customer service : 1 year (Preferred)

    • Work Location : In person

    Requirements :

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    Dispatcher • Nashwauk, MN, US