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Desktop Support Engineer - Non Exempt

Desktop Support Engineer - Non Exempt

TTI of USALake Mary, FL, US
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Job Description :

  • Monitor, support, repair, and maintain computer equipment, perform images on PCs and connect to data and applications servers to troubleshoot.
  • Support and perform maintenance on file and application server software, hardware, and monitor network, server, and application performance and availability.
  • Address potential systems issues in a proactive manner, resolving problems directly or working closely with support engineers and other support groups whenever necessary.
  • Take support calls and log issues into the problem management system. Diagnose basic hardware and software problems by phone or email.
  • Respond to customer inquiries and answer customer's basic questions.
  • Minimum of 2 years related work experience required.

Additional :

  • Hybrid, Pittsburgh, PA
  • Rate Range : 21-26 / HR (based on experience)

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    Desktop Support Engineer • Lake Mary, FL, US

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