Manager Client Account Managment (CAM)

Manager Client Account Management (CAM)

We are seeking a motivated and detail-oriented Account Manager to oversee client relationships, ensure client satisfaction, and drive business growth. The Account Manager will serve as a point of contact between Mastercard and its clients, managing day-to-day operations support, and delivering solutions that align with client needs and company goals.

Job Description :

Partner and develop Mastercard's relationship with strategic issuers and value chain partners to drive revenue, market share, services with a focus on commercial, New Payment Flows (NPF) and product enablement.

Develop a deep understanding of partners to create comprehensive Account Plans.

Become proficient in Mastercard analytics tools and enterprise reporting platforms.

Prepare regular reports on account status.

Conduct quarterly business reviews and annual planning sessions with partners as appropriate.

Responsibilities :

Deliver against sales and net revenue targets.

Collaborate with internal teams to improve customer experience with understanding of payment processes and articulate billing across multiple product lines.

Design strategies, messaging and proposals for customers.

Analyze the customer's business through industry research, profitability modeling, financial forecasting and competitive analysis.

Develop and implement sales plans including business development, marketing and product management.

Partner with the customer to establish, execute and report progress against annual business plans.

Lead projects and cross-functional initiatives.

Identify and recommend products to enhance the customers' profitability.

About you :

Excellent written and verbal communication and interpersonal skills to quickly build rapport and relationships with prospects, partners, and internal stakeholders to effectively deliver value proposition.

Strong understanding of corporate finance and payments.

Excellent communication and presentation skills.

Analytical mindset with experience interpreting spend data to drive business decisions.

Ability to work cross-functionally with internal teams and external partners.

Business Acumen with the ability to provide solutions that drive positive results to the customer and Mastercard.

Self-motivated and target-driven with strong desire to succeed with a proven track record of delivering success while operating within a team.

Passion for technology, B2B payments and strong desire to always be learning

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.

In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact

reasonable_accommodation@mastercard.com

and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.