Biometric (Fingerprinting) Technician - On Call

Biometric (Fingerprinting) Technician - On Call

This is an opportunity to work with the United States Citizenship & Immigration Services (USCIS) in meeting the mission of administering the nation's lawful immigration system.

Hiring hourly rate of pay : $18.85 (hourly rate set by SCA)

This position is regulated by the Department of Labor (DOL) as a Service Contract Act (SCA) contract. The DOL regulates the minimum hourly rate of pay, holiday and vacation leave benefits, and Health and Welfare (H&W) money.

Job Description :

As a Biometric Technician (BT), you will be responsible for supporting the mission of a government program located in Grand Rapids, MI. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified candidates. This position is an on call (casual) team member.

On Call (casual) employees are expected to be available all five days, Monday through Friday from the hours of 7 : 45am to 4 : 15pm for substitute coverage as needed at the site. This is not a regular Full Time or regular Part Time position; it is a Casual On-Call position. All efforts are made to notify on-call personnel in advance of the site on call needs, however, occasionally employees are notified the night before or day of. Interested candidates must meet this availability. In this position, hours are not guaranteed, and employees are on a "as needed" basis so a steady income stream cannot be guaranteed. The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income and for those who still want to be active in a work environment without a committed schedule.

Primary Responsibilities are :

• Complete biometrics registration for applicants seeking legal immigration to the United States.
• Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
• Provide front-line customer service as representatives of Amentum and on behalf of the United States Government.

Highlights of Responsibilities :

It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, display a cheerful and inviting demeanor, smile, manage the applicants with sensitivity, courtesy and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, electronic biometric data and reports.

Required Qualifications :

Desired Skills :

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.