Primary Care Medinice Coordinator

Crossover Health

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcarePrimary Healthbuilt on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover's Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-soundin-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

Job Responsibilities

Manages primary care schedule and works closely with primary care leads to ensure adequate appointment availability.

Coordinates primary care huddles and works with leads in the logistics involved for these events.

Attends the daily MESS huddle, gives reports and updates the lead physicians on important developments.

Answers phone calls in a timely and professional manner.

Assists and helps coordinate onboarding new providers.

Assist Host team with schedule rollouts.

Schedules appointments and tracks primary care visits to ensure patient and appropriate team members are aware when certain visit thresholds are met.

Work closely with primary care providers and leads and shares relevant patient information.

Supports the primary care physician guild providers.

Performs other duties as assigned.

Required Qualifications

Four year degree or equivalent experience

Minimum 2 years of employment in customer service related position

Minimum 2 years of managerial experience

BLS (Basic Life Support) certification may be required.

Preferred Qualifications

Proven organizational skills, great interpersonal skills, and ability to work in a team setting

Highly organized and excellent communication skills

Creative and flexible

Excellent follow-through and have strong task execution skills

Able to handle ambiguity when problem solving

Strong work ethic and take pride in detailed oriented approach to work

Thrive in a fast-paced and rapidly changing environment

Physical Job Requirements

May require standing, walking and sitting for extended amounts of time.

Occasionally lift and carry items weighing up to 50 lbs.

Manual and finger dexterity and hand-eye coordination

Includes full range of body motion including potential of handling and lifting patients.

Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members.

The base pay range for this position is $31.69 to $41 per hour. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position will be eligible for a comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K.

Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, or disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com.