Benefits Coordinator (Richland)

Benefits Coordinator

The Benefits Coordinator is responsible for administering employee benefit programs, managing leave of absence requests, and responding to unemployment claims. This role ensures compliance with federal, state, and company policies while providing exceptional support to employees. The Benefits Coordinator collaborates closely with HR, payroll, and external vendors to deliver accurate and timely benefit administration.

Duties / Responsibilities

Administer group health, life, dental, medical, accident, disability insurance, EAP, and 401(k) plans.

Manage all aspects of benefits processes, including enrollments, COBRA, terminations, changes, beneficiaries, disability, death claims, rollovers, benefit claim issues, and compliance testing.

Initiate benefits such as disability and life insurance when necessary.

Present benefit offerings during new employee orientation and assist employees with enrollment.

Review monthly insurance billings and reconcile discrepancies.

Manage weekly payroll / benefits reporting (JDE and Fidelity error reporting).

Facilitate annual benefits enrollment.

Prepare and distribute informational materials, such as orientation presentations, to ensure employees understand benefit programs.

Administer the FMLA process, including eligibility, documentation, tracking, and compliance with federal and state laws.

Manage unemployment claims, including timely responses, documentation collection, and representation at hearings when required.

Support HR by assisting with HRIS data entry (e.g., new hire setup).

Perform other duties as assigned.

What You'll Bring

Education & Experience

• 24 years of experience in benefits administration or related HR functions.
• Strong oral and written communication skills.
• Proficiency in Microsoft Word, Excel, and benefits enrollment databases.
• Knowledge of company policies / procedures and benefits packages, or ability to learn quickly.
• Strong organizational and time management skills with the ability to meet deadlines.
• Ability to handle sensitive or stressful employee situations with professionalism.
• Spanish language skills a plus but not required.

Skills & Competencies

Physical Requirements

What You'll Get

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and / or gender identity), age, disability, genetic information, veteran status, and / or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.