Service Desk Specialist

V Group Inc.Raleigh, NC, US

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Job Description

For more details, please connect with Shweta Patel or email at shwetap@vgroupinc.com

Job Title : - Service Support Analyst

Start Date : ASAP

Position Type : Contract

Duration : 12+ Months

Location : 430 N. Salisbury Street MSC 4701 - Raleigh, NC 27699-4701 (Hybrid)

Interview Type : Webcam / in person

Ceipal ID : SNC HD863 SP

Job ID : (776863)

Short Description : Sample Role Types : Desktop Support Analyst, Help Desk Support Analyst

Expected Skills : Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description (including, but not limited to) :

Technical assistance, support, and advice to end users for hardware, software, and systems
Hands-on technical and functional assistance to business and technical users
Remote technical and functional assistance to business and technical users

Key Responsibilities :

Red Hat OpenShift virtulaization experience of at least three years.

AWS and Azure experience of two years.

Understanding of servicenow ticket process.

Active Directory and Linux experience of at least four years.

Experience working in highly dynamic environment where priorities change constantly.

Skills :

2 Years Red Hat OpenShift virtulaization experience of at least three years. - Required

2 Years AWS and Azure experience - Required

2 Years Understanding of ServiceNow ticket process. - Required

4 Years Active Directory and Linux experience - Required

2 Years Experience working in highly dynamic environment where priorities change constantly. - Required

_______________________________________________________________________________________________________________________________________________________

V Group Inc. is a New Jersey-based IT Services and Products company, strategically organized into multiple business units : Public Sector, Enterprise Solutions, Ecommerce, and Digital.Within our Public Sector unit, we specialize in delivering IT Professional Services to Federal, State, and Local governments. We hold multiple contracts across 30+ states across US, which include : NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, MN, NM, VT, and WA.

If you're considering a career opportunity with V Group or exploring a partnership, I welcome you to reach out to me with any questions about our services and the unique advantages we offer to consultants. And please feel free to share my contact information with others who may benefit from connecting with us.

Website : LinkedIn : -group /

Facebook : Twitter :

serp_jobs.job_alerts.create_a_job

Service Desk Specialist • Raleigh, NC, US

Job_description.internal_linking.related_jobs

serp_jobs.job_card.promoted

Help Desk Technician

Leisnoi, Inc.Durham, NC, United States

serp_jobs.job_card.full_time

Job Title .Help Desk Technician .Education .Location .Baltimore, MD - Baltimore, MD US (Primary).Career Level ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

serp_jobs.job_card.promoted

Service Desk Support Analyst

VirtualVocationsDurham, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for a Service Desk Support Analyst III to engage with IT groups on complex issues and improve technology support. Key Responsibilities Review ticket queue and work to reduce t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

serp_jobs.job_card.promoted
serp_jobs.job_card.new

Telephony Administrator

VirtualVocationsDurham, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for a Telephony Administrator to provide day-to-day support in maintaining and optimizing contact center systems. Key Responsibilities Build, configure, and maintain outbound ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours

serp_jobs.job_card.promoted

Field Service Specialist

Zoetis, IncRaleigh, NC, United States

serp_jobs.job_card.full_time

The primary responsibility for this position is to Manage the Hatchery Inovo Process for Zoetis.This will be accomplished through execution of our Best-in-Class Customer Service Programs.This posit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

serp_jobs.job_card.promoted

Senior Associate Customer Experience

VirtualVocationsDurham, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for a Senior Associate, Customer Experience.Key Responsibilities Lead strategic planning to enhance customer experience for DashPass subscribers Analyze data to identify opp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

serp_jobs.job_card.promoted
serp_jobs.job_card.new

California Licensed Customer Support Rep

VirtualVocationsRaleigh, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for a Customer Support Representative, Level 1.Key Responsibilities Manage and prioritize a high volume of customer support tickets via phone and chat, ensuring timely resolu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours

serp_jobs.job_card.promoted

Service Support Specialist

bioMerieux Inc.Morrisville, NC, United States

serp_jobs.job_card.full_time

The Service Support Specialist position is responsible for managing administrative tasks and projects to support the Customer Service Organization. The position provides support for the following or...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

serp_jobs.job_card.promoted

Outbound Call Agent

VirtualVocationsDurham, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for a REMOTE Outbound Call Agent.Key Responsibilities : Make high-volume outbound calls to healthcare facilities to retrieve patient charts Accurately record, verify, and inp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day

serp_jobs.job_card.promoted

Prevention Technical Assistance Specialist

VirtualVocationsDurham, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for a Prevention Technical Assistance Specialist (Sexual Assault Prevention and Response Office).Key Responsibilities Design training and practical learning tools, facilitati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day

serp_jobs.job_card.promoted

Senior ServiceNow Specialist

VirtualVocationsDurham, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for a Senior ServiceNow Specialist (CL8+).Key Responsibilities : Provide expert-level support and development on the ServiceNow platform within ITSM and related modules Lead ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day

serp_jobs.job_card.promoted

Telecommunications Technician

VirtualVocationsDurham, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for a Telecommunications Technician (REMOTE).Key Responsibilities Install, maintain, and troubleshoot telecommunications systems and equipment Provide technical support and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

serp_jobs.job_card.promoted
serp_jobs.job_card.new

Technical Help Desk Representative

VirtualVocationsRaleigh, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for a Technical Help Desk Representative.Key Responsibilities : Answer inbound customer calls and provide timely, accurate assistance Use knowledge base articles to diagnose ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours

serp_jobs.job_card.promoted
serp_jobs.job_card.new

Customer Service Operations Specialist

VirtualVocationsDurham, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for a Customer Success Specialist to support global customers and internal teams.Key Responsibilities : Manage customer inquiries, account setup, and escalation cases within c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours

serp_jobs.job_card.promoted

Auto Repair Network Consultant

VirtualVocationsDurham, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for a Good Hands Repair Network Administrative Consultant.Key Responsibilities Assist customers by providing updates on their repair status and addressing inquiries Coordina...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day

serp_jobs.job_card.promoted

Epic Support Analyst

ExcelraiseResearch Triangle Park, NC, US

serp_jobs.job_card.temporary

EHR Helpdesk Lead (2nd Shift) - Epic SME - State of North Carolina Contract Job ID : 777960 Location : Research Triangle Park (RTP), NC (27709) Duration : 9-Month Contract The Opportunity Are you an e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

serp_jobs.job_card.promoted

District of Columbia Licensed Executive Support Agent

VirtualVocationsDurham, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for an Executive Support Agent to enhance security strategies and support high-profile operations.Key Responsibilities Develop and implement executive security strategies and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day

serp_jobs.job_card.promoted

Help Desk Analyst

Accentuate StaffingCary, NC, US

serp_jobs.job_card.full_time

Accentuate Staffing is seeking a motivated and customer-focused Level 1 Help Desk Analyst to join a leading IT support team. This role is the first point of contact for end-users seeking technical a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

serp_jobs.job_card.promoted

IT Support Associate II

VirtualVocationsDurham, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for an IT Support Associate II for IT Services Large Email Monitoring.Key Responsibilities Lead initiatives to enhance new hire and email moderation processes Oversee the de...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

serp_jobs.job_card.promoted

Customer Experience Lead

VirtualVocationsDurham, North Carolina, United States

serp_jobs.job_card.full_time

A company is looking for a Customer Experience Lead.Key Responsibilities Lead escalated case resolution by managing high-priority requests and coordinating with internal and external partners Fa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

serp_jobs.job_card.promoted

Remote Call Center Specialist

VirtualVocationsDurham, North Carolina, United States

serp_jobs.filters.remote

serp_jobs.job_card.full_time

A company is looking for a Resolution Center - Remote Call Center Specialist.Key Responsibilities Handles a high volume of inbound and outbound calls, resolving routine inquiries and directing co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30