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Appliance Service Office Coordinator

Appliance Service Office Coordinator

Farm & Home HardwareAshland, OH, US
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Appliance Service Office Coordinator

Are you organized, detail-oriented, and thrive in a fast-paced environment? Do you enjoy helping customers and supporting a team to deliver outstanding service? Farm and Home Hardware is looking for an Appliance Service Office Coordinator to join our growing Service Department.

What You'll Do :

  • Be the first point of contact for appliance service customersanswer calls, schedule appointments, and provide updates.
  • Coordinate with service technicians to manage daily schedules and routes.
  • Enter and track service orders, parts requests, and warranty claims with accuracy.
  • Keep customers informed with clear, professional communication.
  • Support the Service Manager with reporting, paperwork, and follow-up.

What We're Looking For :

  • Strong organizational skills with the ability to juggle multiple priorities.
  • Excellent communication skillsboth in person and over the phone.
  • Comfort with computer systems (POS, scheduling, or service software experience a plus).
  • A positive attitude and a customer-first mindset.
  • Prior office or service coordination experience preferred but not requiredwe'll train the right person!

    • Why Join Us?

  • Be part of a locally owned, community-focused business with over 60 years of history.
  • Work in a team-oriented, supportive environment where your contributions matter.
  • Competitive pay, employee discounts, and opportunities for growth.
  • Help connect our customers with the trusted service they rely on.

    • Full-time | Daytime hours | Based in Ashland, OH

    If you're ready to bring energy, organization, and professionalism to our service team, we'd love to meet you!

    Apply today and grow with Farm and Home Hardware.

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    Office Coordinator • Ashland, OH, US

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