Senior Analyst, Digital Content Job at The Home Depot in Atlanta

Req155571

Position Purpose : As the Senior Analyst, Digital Content , you will be the driving force behind digital content on homedepot.com. You will lead a team of data coordinators to ensure that all product information is accurate, complete, and optimized for our website. This role is crucial for maintaining content quality and improving the customer experience.

What You'll Do :

Lead a team : Guide and manage a team of offshore data coordinators.

Optimize processes : Create, implement, and optimize processes for collecting, updating, and maintaining digital content using data driven decisions.

Cross-functional partnership : Partner with brand advocates and other internal teams to coordinate the collection and updating of digital content.

Ensure data integrity : Oversee the content lifecycle, from gathering to maintenance, and troubleshoot data issues with cross-functional technology teams.

Key Responsibilities :

Attend Merchant meetings and identify and facilitate digital content requests as a result of thereof (10%)

Manage relationship between Merchants and the website www.homedepot.com as it pertains to product introduction, maintenance, or enhancements (30%)

Facilitate new program development as new programs and services are identified by Merchants (10%)

Develop process to drive product information as it is shown online. Participate in project teams to provide input regarding product data changes needed as a result of website or other business changes. Research data issues and errors and partner with IT and business partners to resolve (30%)

Coordinate and ensure appropriate reporting is in place and identify any performance issues (10%)

Partner with internal and external organizations to identify training needs; be prepared to deliver training when / if needed (10%)

Minimum Qualifications :

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

No associates report to this role on a permanent basis, but requires the leadership of a work group : assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).

Preferred Qualifications :

Excellent interpersonal communication skills : proven ability to communicate with technology and business partners

Strong organizational, analytical and customer service skills

Ability to understand and analyze data trends and from findings, make strategic decisions and process improvements

Understanding of Home Depot Merchandising assortment and associated product classifications

Prior experience working in complex data systems : IDM / STEP experience is a plus

Minimum Education : The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years Of Work Experience : 2

Equal Employment Opportunity The Home Depot is an Equal Opportunity Employer.

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